Project Manager Scrum Master

JEFFREY JEAN-MICHEL

Dallas, TX · 940-***-**** ad1qvc@r.postjobfree.com

I have 6 years of experience as a Scrum Master/Project Manager. Over the years, I have developed leadership skills that have enabled me to better service my team. I’m a point of contact and subject matter expert working with both onshore and offshore teams.

CERTIFICATIONS

. Certified (AGILE) Scrum Master

·Scaled Agile Framework (SAFe 5.1)

·Certified Assistant Project Manager (CAPM)

SKILLS

•

•

•

•

•

Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, Visio, JIRA or ADO.

Customer-driven and a team player, with strong interpersonal and customer interface skills.

Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals/results.

Ability to work either independently or as part of a larger team.

I have strong interpersonal skills including team building,

coaching, and mentoring

•Excellent communication/presentation skills, both oral and written, and tailor communication to various levels of the organization producing clear and concise project documentation

•Ability to interact professionally with a diverse group of executives, managers, and subject matter experts.

•Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.

•Experience in leading and managing technical professionals.

EXPERIENCE

DATES FROM AUGUST 2022- TO APRIL 2023

SCRUM MASTER/PROJECT MANAGER, CBRE

•Simultaneously led 3 teams which contained members from offshore.

•Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.

•Engage business stakeholders to identify and incorporate business owned project tasks and dependencies

•Provides regular and timely Project status updates to project team and leadership as needed to ensure Projects are meeting the agreed-upon timeline

•Create strategies for risk mitigation and contingency planning.

•Responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.

•Gathering, analyzing, and disseminating information to the team in order to maintain project progress.

•Define and document business requirements for moderate-to-complex projects.

•Prepare or review test plans and perform quality reviews of test results.

DATES FROM SEPTEMBER 2019 – TO AUGUST 2022

SCRUM MASTER/PROJECT MANAGER, MR. COOPER MORTGAGE

Scrum master/Project Manager for two unique teams responsible for two varying technology products. Responsible for all aspects of scrum process training, including but not limited to sprint planning, daily stand-ups, sprint reviews, user story refinement, and sprint retrospectives.

•Arbitrate issues arising from project work.

•Create useful working relationships with all members of the projects.

•Evaluate and document alternatives that will provide the most effective solutions to business problems.

•Directs and oversees project team and manages conflicts within the group.

•Working with the IT team members to coordinate daily tasks and lead daily scrum.

•Manage IT and business projects from the point of inception through close as well as taking over struggling projects in various lifecycle phases.

•Help managed the initiative to switch from Waterfall to Agile/Scrum methodologies.

•Lead and facilitate Daily scrum ceremonies as well as grooming Features, stories, and tasks in Azure DevOps.

•Train and coach cross-functional teams using azure DevOps across offshore teams.

•Troubleshoot company pain points and issues to determine resolutions that lead to new fixes or projects.

•Determine and define project scope and objectives Predict resources needed to reach objectives and manage resources in an effective and efficient manner.

•Trained and oversee project management activities from scope of work to final sign-off.

•Coaching of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement).

DATES FROM MARCH 2017—TO SEPTEMBER 2019

PROJECT MANAGER/SCRUM MASTER, NATIONAL GENERAL INSURANCE

•Worked with the Product Owner to gather business process data and requirement decisions as a product analyst.

•Handle multiple projects across project teams simultaneously.

•Drive discovery sessions to gather requirements from clients, while simultaneously guiding them on best practices and recommendations

•Document the discovery as user stories, process flows, acceptance criteria, value maps, and the overarching project management plan. Lead the daily scrum ceremonies across 2 major SAFE teams for our UX improvement projects.

•Collaborate with the Live operations team, QA, Engineering, and various partners to prioritize and coordinate efforts to deliver on schedule.

•Track, maintain and report on various video localization projects.

•Coach, facilitate, and maintain steady and beneficial Agile process methodologies for the teams, driving process, and transparency.

•Prepare and lead project plans, documentation, risk mitigation, and resource management as needed for cross-team initiatives and large projects/programs.

•Managed multiple project teams over 10 developers and vendor teams ensuring we meet the delivery.

EDUCATION

B.A IN BUSINESS ADMIN., TEXAS WOMAN'S UNIVERSITY

2

Contact this candidate