Material Handler Customer Services
Resume:
Claudia Garcia
Carrollton Texas 75006
**********@*****.***
Warehouse employee with experience in different functions including ticket printing, quality assessment, team management, MH/Receiver training, Receiving and issue coordinator. Good experience on leading hourly associates. I do not have any problem communicating and partnering with supervisors and managers at any level to ensure work areas operate effectively.
EMPLOYMENT HISTORY
Pei Wei Asian Diner Jan. 2006- Aug. 2019
Provide excellent customer services to every guess
Key employee, Assistance Manager
Assist in managing 10 employees
Manage inventory supplies.
Publish daily labor and sales reports
Cashier, answering incoming calls in a courteous manner and place to go orders
Replenished, restocked, and maintained various roles
Trained new employees on a basic customer services technique and procedures
Temporary Associate – Randstad Staffing Agency
Farmers Branch, TX December 2017 – April 2019
Material Handler
Hourly contracted as a MH and SMH. Learned the fundamental responsibilities of the MH role including how to process the different types of merchandise, using the RF scanner, reporting damaged merchandise, processing merchandise accurately and efficiently.
Full Time Associate – Tuesday Morning Corp.
Farmers Branch, TX April 2019- May 2019
Senior Material Handler
This position requires me to work closely with the supervisor and other Senior Material Handlers to ensure the module is provided with printed order and city levels to keep Material handlers processing merchandise. I was able to understand the SKU research and was available to fix any problems regarding the PO and SKU. This assignment also requires the use of multiple computer programs. I also serve as a trainer for new associates working as MH and SHM. Routinely audit Material Handler work to ensure operators are following guidelines.
Full Time Receiver/Issue Coordinator- Tuesday Morning Corp
Farmer Branch, TX May 2019- May 2021
The position requires us to receive your PO to make sure the products and everything it’s well with no issues. The position in Issue Coordinator requires me to go to where the PO was received, take pictures of the issue, send the issue in the Supply Chain email and wait for them to approve the issue. Then repeat the steps.
Full Time Associate – Tuesday Morning Corp.
Farmers Branch, TX May 2021 – August 2022
DC Trainer
This position requires me to work closely with new associates, HR and managers to ensure associates understand all safety regulations and warehouse operations such as Receiving, Operations and Processing. My main responsibility was providing the appropriate classroom and designing effective
training programs for associates. I would also do paperwork for HR and managers so they could see the process of training.
SKILLS
- Problem solver
- Organized in managing multiple issue
- Bilingual: English/ Spanish
- Flexible with time and OT
- Ability to multitask
- Responsible in completing tasks
- Issue Coordinator
- RF scanner
- Processing experience
- Receiving experience
- Shipping experience
PERSONAL TRAITS
- Fast learner
- Energetic
- Innovator
- Strong work ethic
- Great at following instructions
- Professional
- Team player
- Efficient
- Strong communication
- Resourceful and self-directed
COMPUTER SKILLS
- MS Office (work, excel, publisher, outlook)
- Email scripting
- Internet savvy
- Google Drive. Docs, Drive, Forms, Sheets
- Creating spreadsheets
Education:
Creekview High School (Carrollton, Texas)
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