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Customer Service Data Entry

Location:
Tuscaloosa, AL
Posted:
December 06, 2023

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Resume:

ADRIENNE LAPSLEY

ad1qt5@r.postjobfree.com 205-***-**** Marion, AL 36756

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

• Customer Service

• Microsoft Office Suite

• Data Entry and Analysis

• Verbal and Written Communication

• Assembly and Production

• Quality Assurance Controls

• Time Management

• Collaborative Environments

• Project Management

• Sales Expertise

• Cash Management

• Staff Training

Jun 2023 - Current

Machine Operator

MOBIS - McCalla, AL

Maintained quality of product by checking labels,

packaging and other factors.

Monitored machine operation for compliance with

policies, procedures and processes.

• Collected batch samples of product for quality control.

• Documented production activity in logs and job tickets. Apr 2023 - Current

Bus Aide

Tuscaloosa City School System -

Tuscaloosa, AL

Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.

Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.

Operated lift and secured wheelchair to maximize

student safety and stability.

• Documented incidents and submitted reports.

Sep 2019 - Apr 2023

Assembly Line Machine Operator

SMP - Cottondale, AL

Set up and ran machinery to produce exceptional

products for industrial needs.

Complied with company and OSHA safety rules and

regulations.

Operated machining equipment safely with team of

operators.

Mar 2019 - Jun 2019

Production Worker

Mollertech - Woodstock, AL

Assembled and tested various products to meet

production requirements and quality control standards.

Managed inventory levels and restocked supplies to keep up with high production needs.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Troubleshot production issues and provided timely

solutions.

Apr 2018 - Aug 2018

Rural Carrier Associate

United States Post Office -

Northport, AL

Maintained records on customers with mail forwarding and change of address requests.

Sorted mail according to order of address appearance for easy access in field.

Delivered mail and packages to customers on

prescribed route while processing check submissions, money orders, and stamp purchases in field.

Distributed items on time and to correct locations for punctual, professional mail services.

Aug 2016 - Feb 2018

Customer Service Cashier

Walmart Supercenter - McCalla,

AL

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Processed customer orders and accurately handled

payment transactions.

Maintained customer satisfaction with quick and

professional handling of product returns.

Utilized POS system to handle customer cash and credit card transactions.

Apr 2016 - Jul 2016

3rd Key Holder

Dollar General - Tuscaloosa, AL

Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising

staff.

Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Trained and supervised new employees to apply best practices in customer service and store operations.

Streamlined opening and closing procedures as integral member of store staff.

Aug 2012 - Feb 2015

Quality Inspector

2am Group - Bessemer, AL

Discarded and rejected products, materials and

equipment not conforming with specifications.

Performed frequent visual inspections to root out

tolerance and compliance issues.

Worked with specific production team members to

rectify production issues and maintain high-quality final products.

Jun 2009 - Mar 2012

Youth Worker

Tuscaloosa Juvenile Detention

Center - Tuscaloosa, AL

Managed and led activities promoting growth in mental, emotional, and educational areas.

Supervised youth in residential and community-based programs to minimize risks and offer support.

Assisted in identifying and reducing barriers to youth engagement and development.

High School Diploma: General Studies

EDUCATION

Francis Marion High School Marion, AL



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