Customer Service Administrative Assistant

Adrianne Curry

*** ********* *** ** *************, GA 31061 478-***-**** ******************@*****.***

Professional Profile

Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.

Proficiencies: MS Word; Typing Speed: 36 WPM

Skills: Decision-making skills; Problem solving skills; Time management skills; Attention to detail; Team player

Key Qualifications

Medical Administrative Assistant Medical Terminology Medical Transcription

Certifications

N/A – N/A, GA

N/A

N/A

Education

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2023

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.

Experience

Savannah Stevens Personal Care Home– Milledgeville, GA

03/2007-07/2007

Certified Nursing Assistant

Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements.

Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff.

Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens.

Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses.

Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment

Ga War Veterans Home– Milledgeville, GA

12/2006-01/2007

Certified Nursing Assistant

Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements.

Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens.

Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses.

Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention.

Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment.

Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff.

Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials

Chaplinwood Nursing Home– Milledgeville, GA

05/2004-06/2004

Certified Nursing Assistant

Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements.

Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff.

Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens.

Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses.

Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention

Fazoli– Milledgeville, GA

01/1999-04/1999

Food Service Clerk

Organization skills and problem-solving skills.

Operate Cash register and credit card machine.

Lifted 25 to 40 lbs.

Great listening skills and ability to follow oral and written instructions.

Strong interpersonal and customer service skills.

Assisted with cleaning at the end of shift.

Operated a variety of food appliances and equipment.

Upheld sanitary and safety standards in completing tasks.

Volunteer Experience

N/A– N/A, GA

01/2023-01/2023

N/A

N/A

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