misty stephenson

Customer Service

Charlotte, NC 28214

ad1qrg@r.postjobfree.com

+1-704-***-****

involved with scheduling boarding appointments, cleaning cages and runs, bathing, grooming, exercising, feeding, administering medication, and monitoring the behavior of boarded dogs. Authorized to work in the US for any employer

Work Experience

Kennel Assistant

German Rescue - Charlotte, NC

May 2016 to Present

Kennel attendants provide daily care for the dogs that are boarded in their kennel. They are involved with scheduling boarding appointments, cleaning cages and runs, bathing, grooming, exercising, feeding, administering medication, and monitoring the behavior of boarded dogs. Barista

Starbucks

January 2018 to July 2018

Starbucks January 2018 - July 2018 Barista Responsibilities: Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. more

Animal Caretaker

Joes Discountant Pet - Belmont, NC

July 2016 to May 2018

Baths walks some grooming keeping all kennels and animals clean. Gave mads, cut toe nails Education

Associate in Nursing

CPCC

Present

High school or equivalent

West Mecklenburg High School

Skills

• Highly focused and dedicated Animal Care Worker with a strong eye for detail and excellent customer service record. Extremely knowledgeable in a wide variety of animal features and behavior patterns. Adept at handling difficult and potentially dangerous animals with sensitivity and efficiency.

(8 years)

• Customer Service (10+ years)

• Organizational Skills

• Time Management (9 years)

• Animal Care (10+ years)

• Receptionist (2 years)

• training

• Cleaning

• Pet Care (7 years)

• Filing (5 years)

• Kennel Experience (9 years)

• Daycare

• Cleaning Experience

• Medication Administration (10+ years)

• Animal Handling (7 years)

• Dog Handling

• Pet Grooming (3 years)

• Veterinary Assistant

• Animal Restraint

• Caregiving

• Cash Handling (10+ years)

• Laundry (10+ years)

• Veterinary Technician Experience

• Medical Records (1 year)

• Barista Experience

• Cashiering

• Cashiering (10+ years)

• Coffee Experience (2 years)

• Dog Training

• Food Preparation

• Receptionist

• POS (10+ years)

• Sales

• Computer Operation (10+ years)

• Pet Sitting

• Retail Sales

• Computer Skills

• Driving

• Route driving

• Basic math (10+ years)

• English

• IaaS

• Commercial Cleaning

• Medical Imaging

• Experience with children

• Childcare

• Computer literacy

• Laboratory Experience

• Hospital Experience

• Workday

• Warehouse experience

• Communication skills (7 years)

• Manufacturing

Assessments

Reliability — Highly Proficient

October 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Reliability — Highly Proficient

July 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Conscientiousness — Proficient

September 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Customer Focus & Orientation — Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Proficient

Personality: Hard-Working — Familiar

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Reliability — Highly Proficient

May 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Customer Focus & Orientation — Completed

March 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed

Personality: Customer Service Fit — Proficient

October 2019

Measures the traits that are important for high-quality customer service. Full results: Proficient

Work Motivation — Highly Proficient

March 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

February 2020

Responding to customer situations with sensitivity Full results: Proficient

Work Style: Reliability — Highly Proficient

October 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Work Style: Conscientiousness — Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Customer Focus & Orientation — Proficient

February 2020

Responding to customer situations with sensitivity Full results: Proficient

Verbal Communication — Proficient

May 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Customer Service — Completed

May 2020

Identifying and resolving common customer issues

Full results: Completed

Work Style: Conscientiousness — Familiar

February 2020

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Work Style: Reliability — Highly Proficient

October 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Scheduling — Familiar

May 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Organizational Skills — Familiar

May 2020

Arranging and managing information or materials using a set of rules. Full results: Familiar

Verbal Communication — Proficient

May 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Verbal Communication — Proficient

May 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Work Style: Conscientiousness — Familiar

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

First Aid — Familiar

July 2020

Treating common medical emergencies

Full results: Familiar

Work Style: Conscientiousness — Proficient

September 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Management & Leadership Skills: Planning & Execution — Completed October 2019

Planning and managing resources to accomplish organizational goals. Full results: Completed

Front Desk Agent (Hotel) — Highly Proficient

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Dog & Cat Groomer — Familiar

January 2020

Dog and cat grooming in a salon setting

Full results: Familiar

Veterinary Receptionist Skills — Completed

May 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Completed

Customer Service Fit — Proficient

May 2020

Measures the traits that are important for success for customer service roles. Full results: Proficient

Management & Leadership Skills: Impact & Influence — Completed September 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Social Media — Completed

August 2020

Creating content, communicating online, and building a brand's reputation. Full results: Completed

Work style: Reliability — Proficient

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Workplace English — Completed

May 2021

Understanding spoken and written English in work situations Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• High animal management and zoo environment experience

• Exceptional familiarity with germicides and insecticides and their applications in animal care

• Strong knowledge of a variety of animal breeds and their handling nutritional requirements and general care

• Excellent skills in handling animal management emergency situations

• Outstanding abilities in managing injured sick or hostile animals

• Superior attentiveness to animal health and welfare

• Good oral and written communication skills

Contact this candidate