M ichelle Patterson- Gay

I am looking for a company, which will appreciate my ability to operate and produce various duties. I have a high level of energy and a need for accomplishment. I possess the following qualities, which would benefit your organization: order, efficiency, pride, and dedication. I welcome an interview for a position and look forward to hearing from you.

929-***-****

ad1qre@r.postjobfree.com

Linkedin Profile: MDEPGay

ad1qre@r.postjobfree.com

EDUCATION

Bachelor of the Arts Degree- The College of Staten Island Sociology/Anthropology, M inor- Social Worker

Certifications- Hunter College School of Social Worker WORK EXPERIENCE

Health Social Service Clinical Coordinator,IselinNew Jersey/ Remote United Health Care

August 2021-

● Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care

● Conducted Assessments-NJ Choice, Plan of Care, Interim Plan of Care, Back Up Plan, Risk Assessment

● Responsible for conducting audits on member charts, including assessments at least quarterly for all areas of MLTSS/DSNP care management

● Identify and initiate referrals for social service programs, including psychosocial, community and state supportive services

● Conducted authorizations for necessary services, Ordered Durable Medical Equipment and Supplies

● Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members

Care Coordinator, Elmont, New York

WellLife Network Organization

March 2019- September 2020

● Knowledge of assessment and treatment of intellectual/developmental disabilities, with or without co-occurring mental illness.

● Actively collaborated with individuals supported and members of the treatment team to ensure development of a comprehensive plan that reflects the individuals needs and desired life goals, includes mitigation strategies for all identified health/safety risks and is compliant with all waiver requirements.

● Monitored to ensure consistent implementation of plan, quality care, health/safety of the individual, as well as the appropriateness of services.

● Promotes problem-solving and goal-oriented partnership with individuals/legally responsible persons, providers, etc.

● Monitored services for compliance with state standards, waiver requirements, and Medicaid regulations

SKILLS

Effective communication skills

both written and spoken

Dependable

Strong organization Skills &

Planning

Advocator

Relevant Courses

Crisis Prevention Institute

Training - Visiting Nurse Service

of New York

Mandated Reporter- New York

Dept of Social Services

Certificate of Cultural and Ethnic

Awareness - Centerline

Corporation

Certification in Core Care

Management/ Certification in

Information and Assistance -NJS

Dept. Of Health & Senior Services

Certification in Community First

Aid, LPR and AED- American Red

Cross

Community Sentencing

Project\Court Employment

Project - Understanding and

Navigating the Criminal Justice

System

Aids Peer Education, Conflicts

and Resolution - Bronx Lebanon

Hospital

Social

Security,Medicaid,Medicare

Veterans and PA Entitlement

Benefits - NYS Department Social

Services

Infection and Diseases, Mental

Retardation and Alcoholism

Services - NYS Department of

Mental Health

Senior Adult Case M anager, Jersey City, New Jersey Jewish Family Services of Metro West

May 2005- September 2010

● Provided specialized therapy, Behavioral Activation Therapy to senior citizens that demonstrated of depression

● Conducted mental examinations, intakes and comprehensive assessments,development & implementation of treatment plans

● Evaluate financial eligibility for clients in several programs including JACC, GO, CAP, CCPED and Medicaid

● Routinely meet with Managed Markets and Corporate Account Directors support other internal teams to ensure all business objectives are being met

● Proactively communicating with the customer to evaluate their history, medical treatment, level of function and abilities, social network

● Screened clients for FEMA eligibility while maintaining a caseload of over 100 Intensive Case M anager,M anhattan, New York

Manhattan Psychiatric Center- New York State Department of Mental Health November 2003- October 2004

● Provided high-end treatment services to patient suffering from complex psychological disorder

● Provide services that include intake and assessment, case management, eviction prevention, crisis intervention, advocacy, service referrals, and follow up - all on an intensive level

● Worked collaboratively with a variety of health care professional and agencies

● Prepared and maintained reports and records for legal actions

● Provide direct clinical, crisis and therapeutic intervention Intensive Case Manager,Manhattan, New York

Visiting Nurse Service, Community Mental Health

May 1993- November 2003

● Provided a broad array of counseling and support services to chronically mentally ill/forensic clients in need of case management services

● Provide essential transitional care coordination services, including pre- release contacts, day-of-release warm handoffs, assessments and service planning, and assistance with entitlements, housing, vocational, independent living skills, linkage to community supports (e.g., mental health, substance use, medical providers), advocacy, crisis response, and case conferences

● Market ICM program to health providers and consumers

● Assisted our Program Coordinator with implementation of team administration functions

Resource Coordinator/Social Worker,Manhattan, New York HUMAN RESOURCES ADMINISTRATION Department of Homelessness M-May 2003

● Performed as a public relations representative and liaison between other HRA organizations at meeting and seminars

● Researched reviewed and analyze statistical data to compile an Outreach Resource Manual/Supervisor of five coordinators within the department

● Provided substance use screenings and assessments, mental health referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are suffering from co-occurring disorders (substance abuse and mental illness)

Awards/Honors

Certificate of Recognition for

Outstanding Work Performance/

Certificate of Special

Achievement -NYC Dept. HRA

Certificate Intensive Case

Manager /Adult Care

Coordination- Hunter College

School of Social Work

Certificate of Appreciation - NYC

Department of Probation

Certificate of Appreciation -

Bronx Lebanon Hospital

Clubs

Co-Chairperson of Board of

Trustees Order of Eastern Stars

Volunteers for the March of

Dimes Organization

Title One Parent for The Art &

Technology High School

Parent Teacher Association

Media and Communication

Fellowship Covenant Church

Passions

Music

Basketball

Advocator

Traveling

Family

Theater

Contact this candidate