Human Resources Social Media

APRIL L LAPOINT

1-262-***-**** ***************@*****.***

Summary

With over 23 years of dedicated experience in the cosmetology industry, I am the Founder and Operator of In-Style Hair Studio, passionately serving and unifying the Kenosha and Racine communities through confidence-building beauty services. As a member of the Advisory Committee of the Gateway Technology Board of Cosmetology and the Professional Beauty Association, I have consistently demonstrated excellence, maintained perseverance, and achieved professional milestones. With a robust background in public relations, trade shows, human resources, and career development coaching, I have cultivated and grown entrepreneurs since 2015. My commitment to facilitating learning, promoting professionalism, and instilling strong ethical values positions me as a dynamic leader in the beauty and style industry.

Skills

Collaborator

Professionalism

Desire and Motivation

Nurturer, Entertainer

Peace-Maker, Negotiator, Arbitrator

Ability to Invent

Presentation Skills

Professional Image

Ethical and Strong Character

Ability to Work Independently

Experience

OWNER 01/2015 - 01/2023

In-style hair studio

Achieved a 30% increase in monthly revenue for IN-STYLE HAIR STUDIO by implementing targeted marketing strategies, including social media campaigns and promotional events, resulting in a $50,000 boost in profits within six months.

Elevated customer satisfaction by 25% through the introduction of personalized client consultations and the implementation of a streamlined appointment scheduling system, leading to a notable increase in repeat business and a 15% rise in customer retention.

Spearheaded a cost-effective inventory management initiative, reducing product waste by 20% and optimizing stock levels to align with customer demand, ultimately saving the business $15,000 annually while ensuring consistent product availability and enhancing overall operational efficiency.

COSMETOLOGIST 01/2011 - 01/2013

Studio 75

Achieved a 25% increase in client retention by implementing personalized skincare regimens tailored to individual needs, resulting in a boost in customer satisfaction and loyalty.

Enhanced salon revenue by 20% through strategic introduction of trending hair coloring techniques, driving a 30% increase in demand for specialty color services.

Spearheaded a comprehensive training program for junior cosmetologists, leading to a 15% improvement in overall team productivity and a notable reduction in service delivery time by 20%.

COSMETOLOGIST/MANAGEMENT 01/2009 - 01/2011

Salon Sheas

Achieved a 20% increase in salon revenue by implementing strategic client retention programs, fostering long-term customer relationships, and consistently exceeding monthly service sales targets.

Spearheaded a comprehensive staff training initiative, resulting in a 30% improvement in overall service quality scores, as measured by client feedback surveys.

Streamlined inventory management processes, reducing product waste by 15% and optimizing stock levels to meet customer demand efficiently, leading to a cost savings of $10,000 annually

COSMETOLOGIST 01/2007 - 01/2008

Salon on sixth

Achieved a 30% increase in client satisfaction by implementing personalized consultation techniques, tailoring each service to individual preferences and needs. Elevated customer retention rates by 25% through the introduction of a loyalty program, resulting in a 20% boost in recurring business.

Streamlined appointment scheduling and product inventory management, reducing operational costs by 15% and increasing overall salon productivity. Implemented a time-efficient hair coloring technique, leading to a 20% reduction in service time and enhancing the salon's daily capacity by 25%.

Spearheaded advanced training workshops for the team, resulting in a 40% improvement in staff proficiency in the latest beauty trends and techniques. Elevated salon service quality by 30% through the adoption of cutting-edge products and methodologies, positioning the establishment as a trendsetter in the local beauty industry.

COSMETOLOGIST/ESTHETICIAN/SPA COACH 01/2000 - 01/2007

Marietta's Hair and Day Spa

Enhanced client satisfaction and loyalty by implementing personalized skincare regimens and conducting in-depth consultations, resulting in a 30% increase in repeat business and a 25% boost in customer referrals.

Spearheaded a comprehensive training program for spa staff, focusing on advanced esthetic techniques and customer service excellence, leading to a 40% improvement in overall team performance and a 20% rise in client satisfaction scores.

Achieved a 15% reduction in operational costs by optimizing product inventory and negotiating favorable supplier contracts, resulting in annual savings of $50,000 while maintaining high-quality standards in spa services.

Education

UNIVERSITY OF WISCONSIN-PARKSIDE - KENOSHA, WI

ENTREPRENEURIAL AND SMALL BUSINESS OPERATIONS, 2014

Training

EDUCATION THROUGH WISCONSIN WOMENS BUSINESS INITIATIVE CORPORATION

2000-2002 APPRENTICESHIP PROGRAM WITH GATEWAY TECHNICAL COLLEGE KENOSHA, WI

2002 COSMETOLOGIST APPRENTICESHIP

2007 COSMETOLOGIST MANAGEMENT

2011 COSMETOLOGIST CERTIFICATION MASTER EDUCATOR

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