FINALIZE RESUME

CHANGE TEMPLATEEDIT RESUME

DELORES CLARK -MCNALL

Marshall, NC 28753

828-***-****

ad1qhh@r.postjobfree.com

SUMMARY

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs.

SKILLS

Cargo Handling

Delivery Scheduling

Equipment Operation

Document Management

Route Management

Safe Driving

Dependable and Reliable

Clean MVR

Refrigerated Trailers Operation

Air Brake Certification

OTR Driving

Courteous and Polite Demeanor

DOT Compliance

Inclement Weather Driving

EXPERIENCE

M&V TRUCKINGSacramento, CASolo Driver11/2019 to Current

Loaded and unloaded cargo from trucks, trailers, containers, or railroad cars.

Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.

Operated a variety of equipment such as forklifts to load and unload freight.

Followed all applicable traffic laws and regulations while driving.

Maintained logs of working hours, distance traveled, fuel consumption, repairs.

Communicated with dispatchers regarding routes, pick-ups and deliveries, traffic problems.

Delivered goods to customers in a timely manner within established time frames.

Utilized maps and directions to plan optimal route to destination.

Verified accuracy of delivery instructions prior to departing for deliveries.

Secured loads using appropriate materials when necessary.

Documented any vehicle defects or damage observed during pre-trip inspections.

Monitored road conditions and reported potential hazards to dispatch personnel.

Refueled truck as needed at designated fueling stations along the route.

Managed inventory of supplies onboard the truck such as straps and chains.

Promptly responded to customer inquiries regarding delivery status updates.

Reported any accidents or incidents immediately upon occurrence.

Provided excellent customer service by delivering goods safely and efficiently.

Conducted daily pre-trip inspections according to company policies and procedures.

Assisted other drivers with loading and unloading activities when necessary.

Scheduled regular maintenance checks for vehicle upkeep and performance optimization.

Complied with all applicable laws related to transportation operations.

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Inspected truck for defects and safe operating condition before, during and after trips.

Loaded, balanced and secured product to safely transport goods.

Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.

Read and interpreted maps to determine vehicle routes.

Hooked and unhooked trailers from tractor and converter dollies.

Maintained telephone and radio contact with supervisor to receive delivery instructions.

Delivered customer orders to homes and places of business within established time frames.

Maintained safe driving habits to protect property and general public on roadways.

Obtained signatures needed to complete and process paperwork.

MONUMENT WAREHOUSEElberton, GAQuality Control02/2017 to 11/2019

Reviewed and analyzed quality control test results to identify areas of improvement.

Created detailed reports on the performance of quality control processes, procedures and systems.

Developed, implemented and maintained Quality Control standards in accordance with ISO regulations.

Investigated customer complaints related to product quality and recommended corrective actions as necessary.

Provided technical support to other departments on matters relating to product quality assurance.

Analyzed data from various sources such as customer feedback surveys, warranty claims, to identify trends in product defects or non-conformance issues.

INGLES SUPERMARKETElberton, GABakery Clerk05/2014 to 01/2017

Greeted customers, answered questions, and provided product knowledge.

Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.

Received incoming shipments of ingredients and supplies for baking operations.

T&F SUPPLYAsheville, NCManager of Operations03/1987 to 11/2011

Developed and implemented operational policies and procedures to ensure efficient business operations.

Created and managed budgets for operational departments and monitored progress against goals.

Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.

Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.

Negotiated contracts with vendors for services necessary for daily operations.

Oversaw inventory management activities including ordering supplies as needed.

Conducted regular audits of employee performance and provided feedback on areas of improvement.

Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.

Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.

Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.

Hired and onboarded team members to meet immediate and expected demand.

Engaged with existing and potential clients to gain insight into needs.

Created company handbook to document corporate policies and procedures.

Delegated work to staff, setting priorities and goals.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Implemented successful business strategies to increase revenue and target new markets.

Forecasted customer demand to set prices or credit terms for goods or services.

EDUCATION AND TRAINING

BUSINESS ADMINISTRATION AND MANAGEMENTAsheville Buncombe Technical Community College, Asheville, NC

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