Isa Kisekka

Birthdate **/**/****

Nationality Ugandan

Availability Date ASAP

Preferred Area of Training Food & Beverage

Objectives I have got numerous objectives which include becoming a leader in the hospitality industry,enhancing my skills and knowledge, gaining professional industry experience abroad, becoming a General manager of a top luxury hotel in the next 6 years. Qualifications & Skills Team player, innovative,self-motivated,good communicator,computer literate,flexible,problem solver, detail oriented, truthful, creative,dynamic, stress tolerant among others.

Languages Spoken: English (Fluent), Ganda (Fluent), Swahili (Basic) Education

September 2007 - June 2014 Makerere University Kampala Bachelor of commerce (Accounting)

September 2003 - June 2005 Lugazi parents' college school Advanced certificate of Education

September 2000 - June 2003 Bishop Nkoyoyo S.S Matale Uganda September 1993 - June 1999 Makonge Primary School

Primary Leaving Certificate

Makerere university, Kampala, Uganda

Bachelor of commerce_Accounting

Experience

January 2021 - December 2022 Nakasero Hospital - Cafeteria department, Kampala, Uganda Accounts and stores clerk

Negotiated contracts with vendors on behalf of management. Supervised stock taking exercise and prepared stock taking reports. Helped the Cafeteria reduce wastage of inventory by introducing the First In First Out(FIFO) method. Ensuring that all Cash is banked on a daily basis and banking report sent to the Chief finance officer January 2019 - December 2020 Nakasero Hospital - Cafeteria department, Kampala, Uganda Cashier

Introduced the tabulation method of recording both cash and credit sales hence making reporting easy. Welcomed visitors /guests and presented the menu to them. Received cash from clients and made sure its banked. CV Isa Kisekka 1 / 2

January 2013 - December 2018 Nakasero Hospital - Cafeteria department, Kampala, Uganda Waiter

Helped the Cafeteria increase its by 50% by improving Customer service standards which led to abnormal profits.

Trained fellow waiters in Customer service skills and how to handle stubborn and pessimistic customers by being empathetic to them.

Introduced the Kitchen Order Ticket( KOT) system in the cafeteria which greatly solved the issue of malpractices like theft amongst waiters.

Marketed specialty dishes to customers hence increasing daily sales. Resolved customer complaints regarding our services and this increased their loyalty to the Cafeteria. Cleaned tables and counters after guests had finished dinning. References Available Upon Request

CV Isa Kisekka 2 / 2