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Data Entry Customer Service

Location:
San Diego, CA
Salary:
Open
Posted:
December 06, 2023

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Resume:

ANGELA SMITH

*** **** ** * *** diego, Ca *****

619-***-**** ad1qew@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Prociento, Chula Vista, CA

Jun 2021-aug 2021

Dea(Data Entry Administration)

●I have accurately entered data into case report forms (CRFs) following data entry guidelines.

●Reviews and QCs source material when necessary.

●Updates logs to keep track of completed data entry.

●Reviews discrepancies in entered data, makes appropriate corrections or requests clarification as needed, and performs data verification routines in accordance with company protocol.

●Reviews source document locator and performs quality checks for accuracy.

●Assists Clinical Research Associates (CRAs) during their visits to ProSciento.

●Interacts with other staff members and sponsors on clinical data queries.

●Competencies:Organizing: Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

BD (Becton Dickerson), Mira Mesa, Ca Feb 2021-Feb 2021

Medical Assembler

●Helped unpack, reconfigure, repack and label Iv pump chips that have been recalled. Ensured accurate and consistent compliance to all procedures relating to manufacturing.

●Working with automatic hand tools in the manufacturing line, producing products like IV machines that enable a difference in people’s life.

●Following gmp’s and standard operating procedures and including FDA, OSHA and ISO guidelines.

Quidel, San Diego, Ca Dec 2020- Jan 2021

Production associate

●Operated manufacturing equipment used in the production area.

●Completed inspections, testing, print verifications and line clearances and I also operated web manufacturing equipment.

●Abided by all (QSR’s) quality system regulations, manufacturing instructions, operating procedures and drawings while performing duties.

DEXCOM, Mira Mesa, Ca Jun 2019 – Aug 2019

Sensor Pilot Operator

●Was a part of the manufacturing line and oversaw setting up and operating a variety of automatic and semi-automatic machines.

●Ensured proper execution of engineering requests and associated documentations, along with on-time equipment maintenance and calibration for the glucose monitors.

●Followed rules and regulations to make certain we wouldn't contaminate the products with our PPE.

●Lastly, we had to ensure compliance to all applicable regulations to FDA, OSHA, ISO, etc.

LABCORP, Poway, CA May 2018 – Dec 2018

Medical Data Entry Accessioner

●Handled and imputed patient’s informational data and test codes, provided from hospitals, doctors office, employers, probation officers and more into the computer systems designed for accessioning.

●Responsible for labeling all test tubes and then split the patient’s specimen to get sent for testing.

WILLIS TOWERS WATSON, San Diego, CA Sep 2017 – Nov 2017

Customer Service Representative

●As a CSR in the field of health and welfare benefits, I was required to take calls in a professional and etiquette way from our clients and provide information regarding upcoming benefits they would select.

●Our clients would call with many health and welfare questions that I was trained to answer accordingly.

●There was important personal and confidential health information data; called PHI, I would have to review to confirm and verify before proceeding to answer questions or take benefit elections from them.

●I operated two computers immediately, a phone with a headset and used the necessary tools on my laptop to help me provide fast answers and good customer service skills.

WAL-MART, San Diego CA Mar 2013 – Aug 2013

Cashier

●As a cashier I provide fast, friendly, and accurate check out services for our customers using computerized cash register systems. Assist customers with buying decisions when required, operate a cash register and adding machine to manage cash for sold items, calculate discounts as appropriate, interact with the customers by engaging in a conversation, acting in go backs when necessary and providing customer service.

EDUCATION

SAN DIEGO EARLY MIDDLE COLLEGE, San Diego, CA

High School Diploma 2010

SAN DIEGO CITY COLLEGE, San Diego, CA

Computer business technology, G.P.A 4.0 2017

SKILLS

● [46] WPM typing speed

● business phone etiquette

● Communication skills

● Database management

● Customer service-oriented

● Certified in 10-key

● Filing and data archiving

● Professional and mature

● Articulate and well-spoken

● Experienced in; Microsoft Word, Excel, PowerPoint, and business math

● Inventory/stock

● Manufacturing



Contact this candidate