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Talent Acquisition Customer Service

Location:
Charlotte, NC
Posted:
December 06, 2023

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Resume:

Julie Berryhill

Mount Holly, NC *****

704-***-****

ad1qct@r.postjobfree.com

A self-motivated, focused professional Talent Acquisition Manager who can represent a company in a professional and eloquent manner. Proven ability in gaining confidence and trust of clients, managers, and employees. Excellent problem-solving skills. Able to build brand and company loyalty successfully. Skilled in full recruiting lifecycle from interviewing to offer. Experienced in BrassRing, Workday, Bullhorn, PeopleSoft, Modern Hire and MS Office Suite. Proficient and skilled with staffing analytics and strategic hiring platforms.

WORK EXPERIENCE

LSI Medical 2023-Present

Contract Recruiting Manager

Responsible for partnering with hiring managers to hire candidates for open positions.

Works in partnership with Managers to screen and interview candidates for openings: Software Engineers, Operations Managers, Customer Support Technicians and IT Managers as well as others.

Ensures that Hiring Managers have qualified candidates to meet their metrics for open positions.

Wells Fargo Bank, N.A. 2022-2022

Contract Legal Recruiter (6 months) – Through Talent Bridge

Responsible for partnering with Legal Managers to hire Legal staff for Wells Fargo.

Works in partnership with Legal Managers to screen and interview candidates for open positions.

Ensures that Hiring Managers have qualified candidates to meet their metrics for open positions.

Responsible for performing detailed interviews to ensure that candidates possess the skills and experience needed for the job requirements.

Able to manage a full portfolio of positions concurrently.

Excellent at time management and meeting deadlines.

Experienced with Workday and Modern Hire – utilized daily for completing the hiring process.

Understands the complexities of the hiring process that the Legal field requires.

Solid comprehension of the Legal field from Paralegal Degree and experience.

Enjoys the nuances and challenges of the legal field and adapts accordingly to meet those challenges.

LOWES HOME IMPROVEMENT 2019-2022

Central Talent Acquisition Specialist

Oversaw hiring for thirteen stores in Tennessee and twelve stores in Texas.

Worked in partnership with Staffing Assistants to effectively staff the stores.

Able to strategize and adopt the best techniques for staffing in a high-volume arena.

Ensured that the store maintains proper head counts and has a cache of employees for the year.

Spearheaded projects to ensure that events like Spring Hiring are fully staffed.

Able to effectively partner with Staffing Assistants and maintain communication on a daily/weekly basis to ensure that protocols are followed and that we achieve the goals that are set out for the stores.

Responsible for sourcing candidates through Indeed and other sourcing databases.

Led the team to effectively manage the volume of openings.

Actively participate in hiring initiatives and am a team player for my Staffing Assistants.

Pro-actively listened to staffing issues that arise and can effectively troubleshoot solutions for my team.

Dedicated to going above and beyond expectations to ensure excellence is achieved.

THE RESERVES NETWORK 2017-2019

Professional Services Recruiter

Responsible for full-service recruiting for professional positions. Had experience hiring candidates from a variety of different fields – Accounting, Customer Service, Fulfillment Centers, Warehouse, etc.

Interview and facilitate employees throughout the hiring process.

Complete documents for the hiring process to ensure that employees are onboarded properly.

Responsible for being company brand ambassador – took pride in “selling the service – and the brand”.

STAFFMARK 2016-2017

Contract Recruiter

Responsible for reviewing resumes and recruiting applicants for open positions.

Utilized PeopleSoft for hiring employees.

Skilled in hiring initiatives and bringing insight and creativity to effectively staff for openings.

Professional and communicative with employees and clients alike.

Able to assist in meeting staffing goals and hiring initiatives.

SAPPENFIELD STAFFING 2009-2015

Sales Manager

Responsible for completing the entire Recruiting lifecycle process for employees.

Onboarding employees as well as obtaining clients for the company.

Maintained the highest levels of customer service to support corporate goals/objectives.

Responsible for interviewing employees and placing them in employment positions that range from Temporary, Temp to Hire and Direct Hire opportunities.

Provided clients with exceptional customer service.

Reported directly to the company owner.

CHRISTIAN BERNARD 1998-2008

Sales – Full time in 2008/Part time for most of the 10 years

Responsible for all aspects of customer service selling jewelry.

Skilled in Diamonds and understanding of the 4C’s. Color, Cut, Clarity and Carat Weight.

Ensured customer satisfaction to retain customers.

PREMIER RESOURCES 2005-2007

Recruiter

Responsible for entire process of hiring for all employees for Professional roles primarily in the medical field.

Hired employees such as Nurses, Ophthalmic Technicians, CNAs, and other roles.

Focused mainly on Direct Hire roles, but also worked on Contract to Hire positions.

Skilled in Client Acquisition and Retention.

Handled selection of employees and filled job vacancies.

Planned strategy to fill challenging positions and utilized methods to source candidates effectively through contacts, word of mouth and databases. Kept a pipeline of candidates to have as an additional resource.

BOB EVANS FARMS 2003-2005

Manager

Managed restaurant and staff.

Accepted job as Manager so I would have management experience.

Proactively handled front and back of the house.

HUNTINGTON LEARNING CENTER 2001-2003

Assistant Director

Responsible for greeting parents and students and taking them through the Learning Center process.

Created a positive environment to foster growth and learning.

Managed schedule for Tutors.

FIRST UNION 1998-2001

Account Specialist

Responsible for keying payments for customers.

Handled a variety of confidential data and information.

EDUCATION

GUILFORD COLLEGE – Greensboro, NC

B.A. Degree in Education - 1990

AMERICAN INSTITUTE for PARALEGAL STUDIES – Greensboro, NC

Paralegal Degree - 1993



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