Customer Service Data Entry
Resume:
*********@***.***
Glen Allen, VA **060
Skills
• Workforce Management
• Office Supply Management
• Expert In Microsoft Office
• Calendar/File Management
• Communication
• Data Entry
• Customer Service
• Problem-Solving
• Multitasking
• Confidentiality
• Technology Proficient
• Time Management
• Organization
• Adaptability
Education And Training
06/1983
Northern Virginia Community
College
Woodbridge VA
Associate Of Science: Biology
Cathy Truslow
Support professional with an established track record of delivering effective, high-quality service by utilizing exceptional organizational skills, attention to detail, and a client- focused approach.
Summary
An accomplished professional offering proactive executive support and showcasing robust leadership abilities to enhance business operations. Renowned for reliability and unwavering attention to detail while effectively managing multiple tasks and priorities. Possessing extensive experience in office management, exercising a high level of discretion, demonstrating strong communication skills, adaptability, and exceptional proficiency. Recognized for consistently delivering outstanding customer service and promoting seamless team collaboration. Experience
Edward Jones - Sr Branch Office Administrator
Richmond, VA
08/2011 - 03/2023
• Addressed customer and internal inquiries via phone and email.
• Ensured accurate completion of paperwork by reviewing documents and gathering information.
• Created memos, letters, and other communication materials.
• Processed financial documents, contracts, expense reports, and invoices.
• Managed office supplies and maintained inventory.
• Prioritized emails and escalated critical issues to leadership.
• Conducted accurate checks on figures, postings, and documents.
• Provided guidance on company policies, benefits, and procedures.
• Utilized specialized accounting software for account management.
• Collaborated with administrative support to manage calendars and prioritize meetings.
• Streamlined office operations through correspondence and data management.
• Coordinated training events with vendors and webinars.
• Delegated tasks and set priorities for staff.
• Resolved customer complaints and answered questions.
• Collaborated with supervisors to achieve collective goals.
• Assisted employees in handling complex problems.
• Identified causes and solutions for job performance issues.
• Consulted with managers to address performance, equipment, and schedule problems.
• Developed work schedules based on budgets and workload priorities.
• Prepared reports for management and governmental agencies.
• Assisted accounting team with calculations.
• Provided recommendations on staffing and procedural changes.
• Analyzed departmental financial activities to provide budgetary input
Contact this candidate