Lindsey Johnston

***** ****** **.

Denham Springs, LA. 70726

Phone#: 225-***-**** or 225-***-****

Email: ad1qaz@r.postjobfree.com or ad1qaz@r.postjobfree.com Summary:

Enthusiastic and professional office admin with 20+ years of experience in the automobile industry. Specializing in titles/notary work, contracts, switchboard operation, warranty remittance/cancellation, funding, F&I, schedules, and customer service & satisfaction. Collaborative team member with a goal to enhance company success and reputation.

Experience:

Bookkeeper, JB's Construction, LLC, Denham Springs, LA. (October 2012 - Present)

Responsible for handling all the bookkeeping for this small business of no more than 8 to 10 employees.

Bank reconciliation

Order the required or needed supplies for the business and materials for current or upcoming jobs

*NOTE: This job has been on a part-time basis when my assistance was/is needed. It is a family owned and operated business.*

Title Specialist, Royal Nissan, Baton Rouge, LA. (January 2011 - October 2012)

Collaborated with other team members and office personnel to ensure timely and professional completion of all paperwork for car deals. Delivered exceptional customer service by greeting and serving customers in a timely, friendly manner by phone, in person, and by mail.

Handled and distributed a substantial amount of wholesale, retail, and trade-in titles, registrations, and license plates.

Handled half to three quarters of all incoming and outgoing contracts to banks, credit unions, etc.

Managed schedules and month-end tasks.

Title Specialist, All Star Automotive Group, Baton Rouge, LA. (July 2009 - December 2010)

Collaborated with other team members/title specialists to ensure timely and professional completion of all title work for car deals.

Delivered exceptional customer service by serving all customers in a timely, friendly manner by phone and/or mail.

Handled and distributed all wholesale and retail titles, registrations, and license plates for all 8 surrounding All Star Automobile Dealerships in and around the Baton Rouge area.

Title & Contract Clerk, Levis Mitsubishi, Baton Rouge, LA. (April 2008 - March 2009)

Collaborated with other team members to ensure timely and professional completion of all paperwork for car deals.

Delivered exceptional customer service by greeting and serving customers in a timely, friendly manner by phone, in person, and mail.

Handled and distributed all wholesale and retail titles, registrations, and license plates. Handled the majority of incoming and outgoing contracts, rebates, and warranties. Managed schedules and month-end tasks.

Title Specialist, Casey & Casey Auto Title Express, Baton Rouge, LA. (June 2006 - December 2006)

Collaborated with other team members to ensure timely and professional completion of all paperwork for car deals.

Handled and distributed a substantial amount of the retail, wholesale, and individual

\walk-in\ title work, registrations, and license plates. Operated switchboard.

Delivered exceptional customer service by greeting and serving customers in a timely, friendly manner by phone, in person, and by mail.

Office Manager, Thrifty Car Sales, Baton Rouge, LA. (February 2000 - June 2006)

Managed 5-7 employees in the office and sales departments. Collaborated with other team members to ensure timely and professional completion of all paperwork for car deals until funding.

Delivered exceptional customer service by greeting and serving customers in a timely, friendly manner by phone and in person.

Title Specialist, Perry's Subaru of Baton Rouge, Baton Rouge, LA. (September 1999 - February 2000)

Collaborated with other team members to ensure timely and professional completion of all paperwork for car deals.

Handled and distributed a substantial amount of the retail, wholesale, and individual \walk-in\ title work, registrations, and license plates.

Multi-line telephone.

Delivered exceptional customer service by greeting and serving customers in a timely, friendly manner by phone, in person, and by mail.

Education:

Denham Springs High School, Denham Springs, LA.

High School Diploma, Graduated May 1998

All Subjects, Diploma 3.8 GPA

Skills

Proficient in: Microsoft Office Suite,, Microsoft Word, Microsoft Outlook, Adobe Acrobat Reader, Quickbooks, NADA Bluebook Value Guide, 10-Key & More Excellent communication and interpersonal skills with ample experience in switchboard operation &/or multi-line telephones

Strong attention to detail

Ability to work collaboratively in a team environment &/or as management Knowledge of automobile industry terminology and processes

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