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Customer Service Process Specialist

Location:
Columbus, OH
Posted:
December 05, 2023

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Resume:

EXPERIENCE

JUNE **** – CURRENT

LOCKBOX PROCESS SPECIALIST, HUNTINGTON BANK

• Collecting and processing customers inbound A/R payments and deposits.

• Operate mail opening/sorting and imaging equipment both manual and automated.

• Creating batch deposits for lockbox customers.

• Combining and mailing customers documentation.

FEBRUARY 2017 – FEBRUARY 2018

PROCESSING SPECIALIST, HUNTINGTON BANK

• Distributing, sorting, and transporting mail to various locations and departments.

• Coordinate with mail couriers and complete task by the daily deadlines.

• Interoffice mail preparation and daily metering of mail. MAY 2013 – PRESENT

TENNIS COACH, RACQUET CLUB OF COLUMBUS

• Assist with beginner, intermediate and advance tennis groups.

• Develop junior players with comprehensive knowledge of tennis.

• Coach and instruct junior athletes individually or in groups regarding rules, equipment, and technique.

SEPTEMBER 2010 – MAY 2013

TENNIS PROFESSIONAL, MIDTOWN ATHLETIC CLUB-PALATINE, IL

• Administered drills and games to make instruction time fun as well as advancing tennis knowledge, skill, and technique.

• Updated roster and schedule with students on a weekly basis. Communicated with parents regarding progress.

• Ensured students were enjoying the lessons and adapted the lessons based on individual need.

EDUCATION

ST. THOMAS AQUINAS, HIGH SCHOOL

DANIEL LARTEY

614-***-****

ad1qaw@r.postjobfree.com

Self-motivated and enthusiastic team player that is committed to providing excellent customer service and creating solutions to overcome challenges. My reliability, resourcefulness, and attention to detail will make me a great addition to any team.

2

SKILLS

• Leadership

• Time Management

• Self-motivated

• Team Player

• Customer service

• Microsoft Office Suite –Word, Excel, &

PowerPoint



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