FORTUNATE XOLILE TWALA

Gender : Female

Nationality : South African

Date of Birth : 06 April 1980

Drivers License : Code 10

Health : Excellent

Residential Address : 127/4472 Block 6

Snake Park

Soweto

1865

Contact Details : 072-***-****/ 072-***-****

Email Address : ad1q9z@r.postjobfree.com

EDUCATIONAL BACKGROUND

Name of Institution :LRCT

Qualification :Customer Care & Tele Etiquette

NQF Level : 4 & 2

Name of Institution :SA College

Qualification :Certified Financial Accounting National Diploma Year of Completion :Course Incomplete

Name of Institution :DAAP Training Centre

Qualification :Advanced, Ms Word, Ms Power Point, Ms Excel, Outlook and Internet Explorer

Name of School :Sebetsa O-Thole Moputso High School Qualification :Grade 12

Year of Completion :2000

WORK EXPERIENCE

Name of Company :Cash Crusaders Regional Office

Position :Executive Personal Assistant and Office Manager Year :2006 – 2021

Duties : PA to the GM, 2 Regional Managers and

Operations Managers, Head of PA, oversee the

performance of PA’s. receptionist and a Cleaner,

Typing of Correspondence and sending it to

Franchises. Taking minutes, typing and sending

them out, dicta phone typing, calling group of

stores for report, data capturing, faxing, emailing, managing executive’s schedule/ dairy, schedule

meetings and travelling bookings, managing and

reviewing filling and office system general office experience, planning and organizing events, track

office supplies stock and placing orders when

necessary, answer calls and liaising with clients

competently, and resolving customers complaints.

Name of Company :MCD Group

Position :Receptionist

Year : 2005 – 2006

Duties :Managing switchboard, Taking messages for the MD, Managing MD’s schedule, ordering groceries

for the company.

Name of Company :Fabs Restaurant & Hotel

Position :Receptionist

Year : 2003 – 2004

Name of Company :Equitec

Position :Telemarketing

Year : 2000

Duties :Managing switchboard, Taking messages for the MD, Managing MD’s schedule, ordering groceries

for the company.

LANGUAGES

Write Talk Read

English Fluent Fluent Fluent

Afrikaans Fluent Fluent Fluent

IsiZulu Fluent Fluent Fluent

SeTswana Fluent Fluent Fluent

SKILLS AND ABILITIES

Good communication skills with clients and colleagues.

Knowledge of Ms Word, Ms Power Point, Ms Excel, Outlook and Internet Explorer

Problem solving skills.

Self-motivated.

Team player ( work efficiently with colleagues).

Planning and organizing events.

REFERENCES

Name : Wilma Coltman

Company : Cash Crusaders

Position : Manager

Contact Details : 081-***-****

Name : Michelle Saunderson

Company : MCD Group

Position : Supervisor

Contact Details : 011-***-****

Contact this candidate