Contract Specialist

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Bridget Akotiah

240-***-**** *************@*****.*** El Paso, TX Highly motivated Contract Specialist with 2+ of experience drafting, negotiating, and reviewing contracts. Proficient in legal and compliance frameworks, with a proven successful contract management track record. Diligent and detail-oriented, equipped with strong analytical and communication skills. I seek to leverage my contract expertise to support organizational goals and growth.

• Customer Service Expect • Conflict Resolution • Adaptive Team Player Strong attention to detail,

organizational, and analytical

skills.

• Proficient in reviewing and

drafting contracts, including

the ability to detect potential

issue

• Coupa, Sales Trak Software,

BOM Software, Microsoft Word,

SAP Ariba, GP, LeasePlus,

Odessa

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Contract Specialist

ePlus, 2021 - Current

• Delivered expert support to the contract manager through contract analysis, redlining and revisions.

• Supported sound negotiating on legally binding contracts by coordinating communication.

• Tracked contracts and related requests by managing the internal intake system. Built a database to track and address common contracting requirements, including dates, terms, and fees.

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• Helped resolve routine questions as the primary point of contact between sales and production groups. Standardized non-disclosure agreements, service agreements, and employment contracts with the use of templates.

•

• Kept vendors in compliance with contractual obligations by continuously monitoring performance. Prepared detailed product specifications with working technical knowledge of required goods and services.

•

• Planned and executed strategies to increase business and drive profit growth.

• Located high-quality, cost-effective merchandise by sourcing new vendors across

• Identified reasonable prices for goods based on proposal analyses and financial reports. Customer Connections Coordinator

Ultimate Tax Relief, 2019 - 2021

• Kept operations efficient with expert administrative management of back-end needs.

• Collaborated with colleagues and co-workers to deliver quality customer experience.

• Maintained positive customer relations with speedy, expert service for all needs.

• Developed creative and practice-based solutions to solve diverse customer issues.

• Managed access, configuring, and administering accounts and user profiles.

• Resolved issues by collaborating between internal team members and field personnel. EDUCATION

• Collaborated across departments to resolve customer-related issues.

• Documented, researched and resolved customer service issues.

• Informed customers of promotions and special offers to increase sales. Completed contract forms, prepared change of address records, or issued service discontinuance orders with computer and job-related software.

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Bachelor of Science (B.S.): Legal Studies and Sociology FROSTBURG STATE UNIVERSITY, FROSTBURG, MD

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