Sheritta E. Vance

***** ******* **, *******, ** *7066

ad1q9c@r.postjobfree.com

713-***-****

BUSINESS ADMINISTRATIVE * CLIENT MANAGEMENT * MORTGAGE BANKING

Self-starter with the ability to communicate effectively while providing smooth resolutions. Ability to work in a fast-paced deadline oriented environment as well as building

professional interpersonal relationships with management and clients.

Core Knowledge and Skills:

Regulatory Compliance/ Quality Control

Customer Needs Assessment

Team Building/ Supervisory

Excellent verbal and written

Pipeline Reporting

Mortgage/Student Loan Processing

PROFESSIONAL EXPERIENCE:

Achieved record numbers of closings in the mortgage banking as well as ensure compliance

with company policies, underwriting guidelines and lending program requirements. Exceeds

goals through cost-cutting productivity-enhancing strategies and initiatives. Small Business

Administration- Customer Service Representative and Closing Assistant.

Selene Finance LP, Loan Review Analyst

Experience: 06/24/2021-8/23/2022

Reviewed Non QM trades to perform due diligence audits and lengthy inputs for various

Lenders to meet the audit expectations of accuracy per each Investor guidelines provided. The

review included feedback to the Lender via Illogical Reports. Missing pertinent documents are

requested to state what is needed to finish the completion of the audit as findings, requesting

clearly what document is missing or inaccurate to validate the file.

City First Mortgage Services, LLC Loan Review Analyst

Experience: 7/20/2020-5/10/2021 Average hours worked per week was 45

Processes mostly FHA, Conventional purchases, some VA's and down payment assistance

programs. Reviewed files to provide a list to borrower(s) of documents needed prior to initial

submission. Set Up Team ordered tax transcripts, title and verifications. Upon retrieving enough

documentation to submit to underwriting, sent for initial approval pending appraisal, and other

minimum documentation until later sent in for Final Approval. Screens are edited in encompass

at prior and final submission.

SourcePoint Mortgage, Mortgage Loan Processor

Experience: 06/20/2019-7/10/2020 Average hours worked per week was 50

Orders and tracks all required documentation to assure processing time frames are being met

and update system. Works with customer, client and closing agent to resolve questions and/or

problems immediately upon inquiry or receipt of documentation from customer. Provided

excellent customer service to internal and external clients. Submits to underwriting. Schedule

closing dates upon approval. Processed Rate/Term refinances as a Third Party to Mr. Cooper.

Small Business Administration, Customer Service Representative/Closer

Experience: 10/21/2018-12/07/2018 Average hours worked per week was 55

Assisted Michael survivors with many questions concerning repairing and rebuilding their lives

through loan assistance. Completed loan applications on the Electronic Loan Application system

to include Home, Business and Personal Property loans. Uploaded documentation required by

loan officer and case manager. Closed many secured and unsecured loans. Organized files

received daily from UPS in file cabinets by closing date order.

Cadence Bank, Loan Processor (Temporary Assignment) 07/2018-10/2018Average hours worked per week was 50 Processed loans for Cornerstone Mortgage as an outsource program to accommodate the community with lower interest rates than market rates.

Small Business Administration, Customer Service Representative /Closer

Experience: 10/12/2017–1/24/2018 Average hours worked per week was 40-48

Responded to a variety of customer inquiries and/or provided information to the public along

with assisting with Electronic Loan Application, used the necessary computer programs such as

Microsoft Office Word, Outlook and Internet Explorer as needed. Uploaded requested

documents to include tax returns, income (profit and loss) statements, schedules of liabilities

and balance sheets for individuals with businesses. Assisted closing as needed to help close

secured and unsecured loans, notarized documents, performed due diligence. Currently

assisting the Team Lead with her daily submissions.

Mountain West Financial, Loan Processor 2015- 2017

Experience: 07/2015-09/2017 Average hours worked per week was 40-45

Processing mostly FHA loans to specialty financing to include Sapphire Programs to

accommodate a large number of predominately Spanish speaking borrower(s). Processed

CONV, very few modular/manufactured homes and randomly a USDA loan(s). Volume closed

per month does not match up to your typical Companies volume.

First Community Credit Union, Loan Processor 2013-2015

Experience: 03/2013-05/2015 Average hours worked per week was 40-45

Processed credit union members loan applications to refinance or purchase transactions.

Approved and closed most transactions within three weeks. Interaction with members to

explain the process and keep informed until closed. Interactions with title, appraisal

management, realtors, insurance agents, mortgage insurance company and various entities to

complete the process.

CU Alliance/Member Home Loan, Loan Processor 2012-2013

Experience: 03/2012-01/2013 Average hours worked per week was 40-48

Provide support to loan officers and underwriting teams by ensuring the timely, judicious and

accurate processing of mortgages. Focused on maximizing home Buyers satisfaction with

minimum documentation as needed. Processed for various credit union accounts established.

The Bank of River Oaks, Loan Processor 2011-2012

Experience: 12/2011-01/2012 Average hours worked per week was 40

Processed in-house banking Clients mortgages based on financial statements, trained on

consumer financing for vehicles, applied checks to listed accounts and sent to teller to apply.

Scanned closed files for audit reviews.

RMC Vanguard Mortgage Corporation, Loan Processor 2006-2011

Experience: 09/2006-12/2011 Average hours worked per week was 40

Processed Lending Tree leads for five loan officers to handle a pipeline of 30 loans per month.

Processed out of state loans in compliance with state laws and regulations.

VOLUNTEER/COMMUNITY INVOLVEMENT

Smyrna Baptist Church, Administrative Assistant 2013-2014

Experience: 01/2013-02/2014 Average hours worked voluntarily per weekend was 4

Assisted secretary with mailing letters, faxing, copying, monthly calendar scheduling, program

editing, ordering supplies and periodically typing new membership welcome cards.

Business/Certification Skills:

Adept problem- solver who stays calm under pressure

Ability to collaborate among a variety of groups and personalities

Working knowledge of Microsoft Word, Excel, Point Windows-XP, Calyx, Contour, Loan

Prospector, Moai, Webtrac/DataTrac, Edge/AS400/Iportal AI, Encompass, LQB system

Shorthand Financial Aid Counseling NLMS Licensing # 844566

Education:

Kashmere Senior High School, Houston, Texas University of Houston-Downtown, Houston, Texas Houston Community College, Houston, Texas (Associate in Business Administration)

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