Diana Timmons

Houston, Texas

ad1q6l@r.postjobfree.com

480-***-****

EMPLOYMENT HISTORY:

Customer Service Representative/Verifier

July 2019-Present, Phoenix, AZ

State of ARIZONA AHCCCS

• Contact insurance carriers to verify patient's insurance eligibility, benefits and requirements

• Request, track and obtain pre-authorization from insurance carriers within time allotted for medical and services

• Meet and exceed hourly production goal

• Request, follow up and secure prior-authorizations prior to services being performed. Exception Processor

January 2014- June 2019

Apex Systems/National General Insurance

• Processed Mortgage Documents

• Telephoned Insurance agents for verification

• Handle events generated by internal or external sources

• Monitor and resolve exceptions that occur during the flow for the product of the organization.

• Developed policies and procedures for organization Fire Officer

February 2007- December 2013

• Monthly inspection for employees

• Registered civilians for burn permits

• Ensure compliance to all regulatory requirements Fire Secretary

May 1995- October 2012

• Developed policies and procedures for organization

• Implemented policies and procedures to all employees

• Supervised field crew

• Administrative and general office duties involving transcription

• Typing, recording and file maintenance, mail distribution and telephone reception EDUCATION:

SMCC Advance Behavioral Health Science 09/2016

DCC Legal Administration 08/2010

National Guard (Retired Veteran) 1992/1994

71 Lima Admin Specialist

United States Army (Retired Veteran) 1989/1992

XRAY/Supply Specialist

Lima Admin Specialist

ACTS 1 2 3

High School Diploma 06/1987

Northwestern High School

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