CURRICULAM VITAE

Jamaluddin Ismail Sangram

Sakinaka

Mumbai, India

Mob. +917*********

Emal: ad1q5a@r.postjobfree.com

Career Objective

To obtain a challenging position that will utilize my skills and experiences and which will also provide me with the opportunity for growth and advancement.

Dear Sir/ Madam,

As a highly skilled Marketing, Sales professional with expertise in retail Sales and customer care, marketing and selling Retail products, organizing successful events and building professional relationships. I believe my talents will enable me to excel at the available positions at your company.

With over 13 years of experience working for renowned companies like Mumbai International Airport, Pure Gold Jewelers (Qatar), Popley Jewelers (Dubai) and Standard Chartered Financial Ltd (India), I am certain that my skills, experience and qualifications, when linked to the vision of your company, will serve to create required, profitable results.

Professional Experience

Current Employer : UTTAM UDAN TOURS AND TRAVELS

(MUMBAI INTERNATIONAL AIRPORT T2).

Designation : Manager (Mumbai International Airport T2)

Working Tenure : 22/10/2017 till Present.

Job Role :

Handling all the passengers of Airport.

Arranging Golf Cart (Buggy) Services to all VIP, Celebrities, Delegations, Consulates and

Senior Citizens Passengers from Departure gate to Aerobridge and from respective Aerobridge to the arrival gate.

Arranging Lounge and Premium Services to the VIP Passenger.

Specially handling Delegations, Consulates and Royal Family of Qatar Airways,

Emirates, Oman, British, Singapore, Etihad, Kuwait and many more.

Handling Feedback of the Passengers

Team of 106 staff.

Handing rotational shift (Morning, Afternoon and Night)

Roster of 3 different shift of 106 staffs.

Attendance of all the staff.

Maintaining records of passes.

Making documents ready and applying for the Airport passes for Renewal and Fresh.

Arranging new staff for an interview.

Handling 46 golf cart maintenance.

Inventory of all the spare parts.

Employer : Komorebi Tech Solutions Pvt Ltd /CityFlo.

(Bus transport services)

Designation : Transport Supervisor

Working Tenure : 19/10/2015 till 30/11/2016.

Appointment with Commercial Administration, Facility Manager, HR & Building Manager.

Handling Sales Executive and Promoters.

Distributing work according to the staff.

Training to all executive and promoters.

Ordering all the types of Flyers.

Route suggestion

Record all the data & activity; update in excel sheet.

Handling Flyer distribution, Paper insertion; commercial reach outs.

Reporting all the daily activities to the Cofounder.

Company Name : Pure Gold Jewellers Qatar (Doha)

Working Tenure : 11/11/2011 Till 20/03/2015

Designation : Showroom Manager

Job Role :

Taking the full responsibility of the entire showroom, stock, sales and managing the showroom run smoothly.

Handling all the types of currency like (GBP, USD, EURO, SAR, AED, KD, OR, INR ETC…..)

Converting currency in to QAR and depositing to the local bank account.

Ensuring that achieving monthly target on a consistent basis through handling a team.

Responsible for New Staff Training & staff monitoring.

Ensuring maximum customer satisfaction by providing timely response to queries and clarifications.

Boosting overall performance of the store.

Handling all types of local, expats and tourist’s customer and providing excellence service.

Replenish the stocks and suggesting which can increase overall sales of the store.

Maintaining the cleanliness and looking out the requirement of the store.

Handling the cash counter and depositing daily cash to the bank.

Sending Daily Sales and Stock report to the Manager and Head Office (Dubai).

Handling the petty cash of store.

Maintaining daily customer data and messaging to the existing and valuable customer.

Follow up Customer Requirement, Query & Order detail.

Professional Experience

Company Name : Popley Jewellers Dubai

Designation : Assistant Showroom Manager.

Working Tenure : 08/10/2008 To 22/10/2011.

Job Role :

Taking the full responsibility of the entire showroom, stock, sales and managing the showroom run smoothly

Handling all the branded 28 watches like (Tag heuer, Raymond Weil, Seiko, Rado etc)

Ensuring that achieving monthly target on a consistent basis through handling a team.

Responsible for New Staff Training & staff monitoring.

Ensuring maximum customer satisfaction by providing timely response to queries and clarifications.

Boosting overall performance of the store.

Handling all types of local, expats and tourist’s customer and providing excellence service.

Replenish the stocks and suggesting which can increase overall sales of the store.

Maintaining the cleanliness and looking out the requirement of the store.

Handling the cash counter and depositing daily cash to the bank.

Sending Daily Sales and Stock report to the Manager and Head Office (Dubai).

Handling the petty cash of store.

Maintaining daily customer data and messaging to the existing and valuable customer.

Follow up Customer Requirement, Query & Order detail.

Solving all the type of normal and critical issue of Store & Customer.

Handling all the 13 branches and replenishing the stocks.

Professional Experience

Company Name : Standard Chartered Financial Ltd.

Working Tenure : 17/08/2004 To 30/05/2008.

Designation : Sales Officer

Job Role :

Calling to the existing customer of the bank for Loan against Credit Card.

Achieving daily and monthly target of the team.

Ensuring that all staff get trained and reach the target.

Clearing the lead from confirmation department.

Taking care of that loan cheque to be disbursed on proper time.

Maintaining data base of the potential customer.

Grade Examination Year Institute.

T Y B COM May 2007 Mumbai University

Second Class H.S.C 2000 Mumbai Board

Second Class S.S.C 1998 Mumbai Board

Technical Qualification :

Examination Passed

Institute

Completed computer course in software application

Sainath Computers, Mumbai.

Typing course with a speed @ 30 w. p. m.

Sainath Computers, Mumbai

Personal Details

Date of Birth : 03rd August 1980.

Nationality : Indian (Mumbai)

Marital Status : Married

Languages Known : English, Arabic, Hindi, and Marathi.

E Mail : ad1q5a@r.postjobfree.com

Mobile No : 917*********/919*********.

Thanks & Regards

Jamaluddin Sangram

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