VRUTTIKA SHAH

PROFESSIONAL SUMMARY

• An accomplished IT Professional with Four years of experience

in Quality Check, Maintenance, and Software Testing across the IT verticals with acumen in software testing.

• Admirable working familiarity in Test Estimation, Test Planning, Creation of Test Cases and Scenario, Test Execution, Test Monitoring, and Reporting across teams

• Proven experience in Quality Assurance through Manual Testing, Functional Testing, Database Testing, Web and Mobile application, and Client/Server based applications; solid understanding in all phases of Software Testing Life Cycle

(STLC), Software Development Life Cycle (SDLC), Bug life Cycle and Methods like Agile

• Demonstrated working understanding in planning, designing, and evaluating products as well as collaborating with production management to apply knowledge and purpose to develop end to end testing strategies using quality processes and methodologies

• Competent in defining test methods and test plans for software projects to establish the reliability and workability of the software according to documented requirements as well as established standards.

• Excellence in maintaining high-end quality service, with an aptitude for managing new technology operations, including client relationships, policies/ procedures, and business process.

• Cautious Quality Engineer thoroughly predicts and eliminates any unnecessary risks during project planning and

production phases. Meticulously investigates and tracks defects' root causes.

• In QA role, I bring expertise in Manual and Functional Testing, Web & Mobile testing and knowledge of Java Selenium (IDE, Overview of Web Driver), Selenium IDE (Integrated

Development Environment), Selenium Web Driver using JAVA, Excel reading and writing using Apache POI, Data Driven framework development using TestNG and Web Driver and katalon studio.

OVERALL KEY DELIVERABLES:

• Created test scenarios & test cases for various modules in Azure DevOps

• Collaborating with the various teams including content, product, QA, operation, and customer support to deliver quality products.

• Tracking defects to certify that applications meet technical and business requirements

• Involving in requirement gathering, defect tracking, and execution of test cases

CONTACT

Address: Edison, NJ 08820

Phone: 1-862-***-****

Email: ad1q46@r.postjobfree.com

SKILLS

STLC (Software Testing Life

Cycle) Process

Agile/Scrum Software

Methodology

Requirement Gathering

SDLC (Software Development

Life Cycle)

Defect Life Cycle Management

User Acceptance Testing (UAT)

Critical Thinking

Test Plan and Test Strategy

Overview

Quantitative Analysis

Root Cause Analysis

Web and Mobile Application

Testing

Bug Management & Tracking

tool- TFS, Mantis, JIRA, Test

Link, Bug Genie, Azure DevOps

SQL (Structured Query

Language)- Basic

Postman API testing, JMeter

• Contributed to root cause analysis to determine core reason for failures and errors.

• Partnered with senior management to analyze issues and find appropriate solutions and give suggestions.

• Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues. WORK HISTORY:

Quality Analyst Engineer, 05/2022 to 07/2023

Rigel Networks Pvt. Ltd. – Vadodara

Project: Payroll System Testing

Description: The project to build a US Payroll system is a complex endeavor aimed at streamlining and automating payroll processes for businesses operating in the United State with Tax Calculations, deduction, compliance, benefits, federal and state regulations, direct deposit and record keeping

Aim: Manage payroll with accuracy and ease, ultimately saving time and reducing the risk of errors while ensuring that employees are paid accurately and on time.

Responsibility:

• Create test scenarios & test cases for various modules in Azure DevOps

• Executed test cases in Azure DevOps

• Responsible for Functional Testing

• Participated in peer reviews of test cases

• Log defects and track and test until release in Azure DevOps

• Requirement gathering, Brain storming, Scrum meeting, healthy discussion with team, retrospective meeting.

Software Engineer-QA, 12/2020 to 02/2022

ScrumBees Technologies – Vadodara

Project: ERP Software Testing (For Dealer-Client model) Description: To provide user offline as well as online and mobile application with sync facilities to work in a hierarchy of a Solar- Dealer-Client with different types of users with different set of rights regarding data accessibility. Client across the globe (India, USA, South Africa, Denmark, United Kingdom)

Aim: Enterprise Resource Planning (ERP) system is helps to centralize and integrate business processes and data within an organization to improve operational performance, manage accounting, inventory. Operations, Distribution, inventory, O&M, HR management, CRM and more with ERP system

Responsibility:

• Testing on different modules of ERP system which consist of different modules CRM, Project Management, Inventory Management, Purchase Management, HR Management, O&M, Tender Management in Web App & Mobile App too.

• Collaborated with QA, developers and analysts to establish, meet and maintain quality assurance and also guide QA trainees.

Support Executive, 11/2018 to 05/2020

TUV SUD South Asia Pvt. Ltd. – Vadodara

Project: Healthcare & Medical device Software System 1) To provide client to inspection the medical equipment with different types of users with different sets of rights regarding data accessibility.

Project: Score exam Software System

2) The Test management software use to create and conduct computer-based entrance online examination

3) Client across the globe (Americas, Asia, Europe, Middle East and Africa)

Responsibility:

• Translated technical terminology for clients to communicate through ticket system.

• Tracked inbound support tickets to provide clear resolutions to customers.

• Verify the issue given by customer find the root cause and raise a bug.

• Captured customer feedback to communicate to superiors for ongoing improvement.

Instructor, 08/2013 to 10/2018

Industrial Training Institute - Vasad

• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

• Observed and adopted new techniques from skilled instructors and lecturers.

• Evaluated and revised lesson plans and course content to achieve student-centered learning.

Faculty Teacher, 01/2010 to 07/2013

GRAPTEL Computer Centre - Vadodara

• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.

• Used different learning modes and types of technology to engage students in achieving learning outcomes.

• Researched and selected course texts and supplemental learning materials.

EDUCATION:

Diploma in Computer Engineering from Technical Examinations Board, Gujarat State, Gandhinagar,06/2009

SSC from Gujarat Secondary & High Secondary Education Board, Gandhinagar 06/2006

CERTIFICATIONS:

• I have done training on “Manual & Selenium WebDriver Framework Development Using JAVA” from Unicode

Technologies for the duration of 3 months

• Testing, Unicode Technologies - [16th May 2020 To 18th August 2020]

Contact this candidate