Jeffery Maxwell

Director of Operations

Profile

Dedicated leader with a proven track record of customer service, efficiency, organization, and cost management. 10 + years experience in Operations Management and 6 years experience in trucking and dispatch with the focus of providing the best possible product to the customer. Employment History

Director of Operations at Nexmile (Scorpion Systems) September 2022 - May 2023

- Coordinated Equipment and site evaluations Between CIG and Nexmile during company purchase

· Coordinate with HR and assist with Onboarding all employees to NexMile

- Coordinate with DOT and Safety to ensure all equipment was registered under the proper company and reissue fuel cards, cab books, ect

- Meet with all current customers to advise of change in ownership

·- Responsible for a Fleet of over 100 company drivers and 75 contractor drivers. Along with Trailer lease profitability.

· Manage, direct, and provide insight and follow up to Trucking / Scorpion Managers, Dispatch team and Drivers.Evaluating all KPI’s and paths to improvement

· Oversee Last Mile Sand Solution in the field. Ensuring Mechanical and Operational Compliance

· Coordinate with Sales on availability and pricing

· Accountable for the development, approval, and periodic review of operating procedures for all Trucking and Sandstorm activities. This area will include all technical, operational, and support functions including scheduling, best hiring practices as per direction from VP and Screening.

Director of Trucking Operations at Cig Logistics (Sand Storm) April 2021 - September 2022

- Responsible for a Fleet of over 100 company drivers and 75 contractor drivers. With Safety and customer satisfaction as our #1 priority

· Coordinate with DOT and Safety to ensure that all Drivers and equipment are exceeding, State and Federal guidelines

· Manage, direct, and provide insight and follow up to Trucking Managers, Dispatch team and Drivers.Evaluating all KPI’s and paths to improvement

· Oversee Last Mile Sand Solution in the field. Ensuring Mechanical and Operational Compliance

· Manage and ensure customer satisfaction and operational excellence

· Participate in customer meetings to build positive relationships including in person meetings with Carriers/Customers once a quarter

· Accountable for asset utilization for 150 Tractors and Sand Trailers. Along with coordinating Sandstorm equipment utilization. This will entail routine evaluation of requirements and capital improvement projects to maximize efficiency

· Accountable for the development, approval, and periodic review of operating procedures for all Trucking and Sandstorm activities. This area will include all Details

432-***-****

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Skills

Project Management

Organization

Administrative

Attention to Detail

Critical Thinking

Leadership

Communication

Flexibility

technical, operational, and support functions including scheduling, best hiring practices as per direction from VP and Screening.

· Maintain and develop safety culture among all Team Members

· Participate in and promote regional and/or corporate initiatives (FIIX Maintenance and Geotab)

· Ensure that Team Members receive the proper training to perform their jobs

· Routine interface with accounting, maintenance, sales, and other support teams

• Routine communication and coordination with other corporate departments

• Daily operations call with all Managers

• Weekly on site Audits of operations on customer locations

• Communicate P&L targets to all Managers.Participate in Corporate Accounting Meetings. Monthly P&L Review with Team

Director of Operations at Cig Logistics

April 2019 - April 2021

· Full responsibility and oversight of all terminal operations 24/7 with SAFETY being of the highest priorities next to financial stewardship

· Learn and understand all aspects of the Terminal including Prop logistics, Traffic flow, Scale house, Rbts, Maintaining of equipment and Rail functions

· Manage, direct, and provide insight and follow up to General Managers

· Set expectations, lead, train and develop all team members through the CIG Management program

· Manage and ensure customer satisfaction and operational excellence

· Participate in customer meetings to build positive relationships including in person meetings with Carriers/Customers once a quarter

· Accountable for asset utilization. This will entail routine evaluation of requirements and capital improvement projects to maximize efficiency

· Accountable for the development, approval, and periodic review of operating procedures for all terminal activities. This area will include all technical, operational, and support functions including scheduling, best hiring practices as per direction from VP and Screening, Sampling and Scheduling per CIG Sop’s

· Maintain and develop safety culture among all Team Members

· Participate in and promote regional and/or corporate initiatives (FIIX Maintenance and C3 Scheduling)

· Ensure that Team Members receive the proper training to perform their jobs

· Routine interface with accounting, maintenance, sales, and other support teams

• Routine communication and coordination with other corporate departments

• Daily operations call with assigned Terminals

• Accountable for the management of equipment using the FIIX program and implement at all terminals

• Maintain and develop safety culture among all Team Members

• Monthly on-site Audit of all Terminal operations

• Quarterly oversee SOP review and documentation for each Terminal

· Assist General Manager is preparing for quarterly business review with SVP and VP of Operations

· Assist in the roll-out of FIIX maintenance system, and serve as primary point of contact for escalation of issues, and management of monthly KPI measures relative to equipment reliability

Assist in the roll-out of C3 Scheduling system, and serve as primary point of contact for escalation of issues, and management of monthly KPI measures relative to carrier scheduling

General Manager at Cig Logistics, Odessa

August 2015 — April 2019

• Full responsibility and oversight of all terminal operations 24/7 with SAFETY being of the highest priorities next to financial stewardship. Learn and understand all aspects of the Terminal including Prop logistics, Traffic flow, Scale house, Rbts, Maintaining of equipment and Rail functions.

• Manage, direct, and provide insight and follow up to staff of supervisors and team members.

• Manage supervisors to set expectations, lead, train and develop all team members through the Management Process.

• Manage and ensure customer satisfaction and operational excellence.

• Participate in customer meetings to build positive relationships.

• Accountable for asset utilization. This will entail routine evaluation of requirements and capital improvement projects to maximize efficiency.

• Accountable for the development, approval, and periodic review of operating procedures for all terminal activities. This area will include all technical, operational, and support functions including scheduling, best hiring practices as per direction from VP and Screening, Sampling and Scheduling per CIG Sop’s.

• Maintain and develop safety culture among all Team Members.

• Participate in and promote regional and/or corporate initiatives.

• Ensure that Team Members receive the proper training to perform their jobs.

• Routine interface with accounting, maintenance, sales, and other support teams.

• Routine communication and coordination with other corporate departments Director of Operations at E.O.S, Hobbs, NM

April 2014 — August 2015

• Responsible for day to day Operations for Pneumatic Frac Sand Fleet

• Managed team of 4 Dispatchers, 80 drivers, 8 sand coordinators, and 4 mechanics,

• Implemented and established the use of Prophesy dispatch management software.

• Coordinated all truck repairs and maintenance with mechanics.

• Responsible for DOT compliance and Driver log accuracy.

• Accountable for asset utilization.

• Maintained accuracy of driver load tickets and ensured all billing was submitted correctly to customers.

• Managed owner operator relations and recruiting.

• Secured dedicated crews with Halliburton, Schlumberger, and Baker Hughes.

• Quality control - Participated in customer meetings to ensure satisfaction and retention.

• Routine interface with accounting, maintenance, sales, and other support teams.

• Successfully negotiated contract coordinators with customers

• Streamlined and organized the dispatch department

• Organized and maintained equipment cost and repairs through detailed cost tracking

• Increased overall truck productivity and effiency General Manager / Dispatch at Nova Mud, Hobbs, NM

July 2009 — April 2014

• Responsible for managing 2 transload facilities and dispatching pnematic sand trucks.

• Created all Sop's and inventory management practices for the facilities

• Hired and trained all employees with the goal of superior service and safety

• Provided accurate daily reports to customer and corporate offices

• Worked closely with customer on inventory and upcoming work

• Coordinated and implemented the use of company sand trucks with the terminal customer to maximize profits.

• Responsible for the dispatching of company trucks from the terminals

• Responsible for submitting invoices to corporate offices

• Coordinated all truck repairs and maintenance with mechanics.

• Assisted company compliance officer with logs and training

• Maintained accuracy of driver load tickets.

• Managed trucking and terminal costs

• Kept detailed records of all expenditures

Education

Diploma, Clovis High School, Clovis, Nm

August 1992 — May 1996

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