Crystal Nalani Fruean

** ***** *****, **** ******** CA, 92532

M: 909-***-**** E: ad1q2b@r.postjobfree.com

PERSONAL STATEMENT

I am a motivated, hard-working person who thrives on challenges. My happy and outgoing personality enables me to communicate at any level with all sorts of different people from a range of backgrounds and cultures. I have excellent communication skills and manage my time effectively. I work hard to complete tasks assigned to me to a commendable standard and by the deadline.

I am a quality-focused, highly motivated graduate who is committed to approaching administrative tasks with tenacity and attention to detail.

I have excellent customer service skills and am willing to go the extra mile. I can work well independently or in a group setting and am a team player. I am a focused and passionate individual who is dedicated to getting the job done accurately. I have exceptional computer skills especially in Microsoft Office and take pride in my proficient telephone etiquette.

I seek a position where I can utilize my skills that I have acquired. Nonetheless, I am confident that I would be an asset to any employer in any position I am appointed to and will get the job done to the best of my ability.

EMPLOYMENT HISTORY

May 2021 to Aug 2021 XPO LOGISTICS

4413 Patterson Ave, Perris CA, 92571

Material Handler

-Support operations by moving material and inventory throughout the facility

-Use hand trucks, conveyors and other material handling equipment

-Perform duties that include packing, scanning, kitting and counting products

-Verify orders, label products and use a handheld scanner

-Manually moving products, merchandise, stock or other materials

-Loading and unloading different transport items

-Make sure deliveries properly match purchase order

Jul 2018 to Sep 2018 CHEP LTD

1-9 Nesdale Avenue, Wiri Auckland 2104 New Zealand

Customer Service Administrator

-Manage client accounts and ensure orders are timely and specifications are met

-Track metrics for success, including customers satisfaction.

-Document and track instructions for clients, including deadlines, troubles shooting tips and estimated performance

-Communicate frequently with sales team, clients, brokers, manufacturers and other groups to reach deadlines

Feb 2018 to Mar 2018 ACM

47 Stondedon Drive, East Tamaki, Auckland 2013

Officer Administrator/Assistant

-Customer Service

-Liaising with Bunnings buyers, assistants and customers with warranty issues

-Answering incoming phone calls

-Warranty processing

-Customer return credits

-Upload Photos and Warranty card information

-NEW Products weights and measures

-Post Outs

Feb 2017 to Feb 2018 Annie’s Décor and Designs

237 Puhinui Road, Papatoetoe, Auckland 2025 NZ

Volunteer/Assistant

-Perform all position responsibilities in a timely manner

-Interior design, managing products, setup and pack down

-Stock take and communicate with supervisor regarding supplies and equipment maintenance

-Help and assist supervisor with incoming inquiries

-Assist with banking reconciliations as clients pay invoices

Oct 2016 – Jan 2017 Mental Health Clinic

21250 Box Springs Road, Moreno Valley, California 92557, USA

Operation Assistant – Training Internship

-Maintain patient accounts by obtaining, recording and updating personal and financial information

-Welcome patients and visitors by greeting them in person on on telephone; answering or referring inquiries

-Keep patient appointments on schedule by notifying therapist of patient’s arrival, reviewing service delivery compared to schedule; reminding provider of service delays

May – Aug 2016 Family Services Association

21250 Box Springs Road, Moreno Valley, California 92557, USA

Case Manager - Training Internship, Senior Nutrition

-Performed initial client assessment and analysis

-Worked directly with clients to ensure their needs are met

-Enter customer and client information into computer system for reference

-Organising files and collecting data to be entered into the computer

-Printed, separated and distributed client sales orders to appropriate driver in a timely manner

-Coordinated incoming requests and assisted filling outgoing orders for clients

SUMMARY OF QUALIFICATIONS

2017 Bachelor’s Degree – Science: Human Services,

University of Phoenix

3110 East Guasti Road, Ontario, California 91761, USA

2012 Associate of Science Degree: Kinesiology

Mt. San Antonio College

1100 North Grand Avenue, Walnut, California 91789, USA

2009 High School Diploma – Apple Valley High School

11837 Navajo Road, Apple Valley, California 92308, USA

Languages Spoken- English and Samoan

PERSONAL INTERESTS

- Music, Singer/song writer/play piano

- Playing basketball

- Mentoring of youth and young women

- Team Building and cooperation tasks with youth

- Hospitality – helping others/serving

- Interior Design and setup

- Sunday School teacher (Working with children/youth)

- Church/youth work

REFERENCES

Rafael Vergara

XPO Logistics

Lead Supervisor

4413 Patterson Ave, Perris CA, 92571

P: 951-***-****

Brad Church

ACM

Business Manager

47 Stondedon Drive, East Tamaki, Auckland 2013

P: +642*-***-****

Margaret Nansen

Gateway International Ministries

Youth Pastor

14 Claude Avenue, Hunters Corner, Auckland 2155

P: +642*-***-*****

Arlea Anderson

Family Services Association

Operations Technician Senior Nutrition

21250 Box Springs Road

Morena Valley, California 92557

P: 951-***-****

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