E

April Evans

337-***-****

aprilevans****@gmail.c

om

Round Rock, TX 78681

OBJECTIVE

Seeking opportunity to prove efficiency and unsurpassed work ethic within a challenging work force.

SKILLS

Critical thinker

Information documentation

Police department procedures

Customer service

Organization

Computer-based dispatch systems

MS Office

People skills

Reliable and trustworthy

Friendly, positive attitude

EXPERIENCE

Police Communications Officer

Rayne, LA

Rayne Police Department/ May 2013 to Nov 2020

Researched vehicular registration, driving records and warrant information to support officers with traffic stops.

Received and processed 9-1-1 emergency calls to dispatch emergency services. Operated law enforcement communication equipment and NCIC database to facilitate information to department.

Tracked call logs and shift data to enter into computer system. Maintained contact with units on assignment to deliver further assistance and support when needed.

Dispatched police, fire and EMS units to respond to emergent situations with established procedures.

Convenience Store Clerk

Rayne, LA

Valero/ Mar 2012 to Apr 2013

Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests. Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.

Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.

Assistant Store Manager

Rayne, LA

Super 10/ Jul 2011 to Feb 2012

Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .

Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Coached and developed store associates through formal and informal interactions. Encouraged professional growth and talent development in associates to increase performance in all areas.

Assistant General Manager

Lafayette, LA

Burger King/ May 1999 to Apr 2011

Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.

Motivated and led team members to work together to achieve targets. Monitored cash intake to eliminate discrepancies.

Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.

Limited utility, equipment, labor and food expenses by implementing cost-control strategies.

Managed store cash intake with high accuracy and prepared daily bank deposits. EDUCATION AND TRAINING

High School Diploma

Rayne High School May 1998

Rayne, LA

Associate of Applied Science: Criminal Justice

Blue Cliff College - Lafayette Mar 2009

Lafayette, LA

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