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Sales Representative Customer Service

Location:
Ipswich, MA
Posted:
December 06, 2023

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Resume:

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Timothy J. Saint Peter Ipswich, Massachusetts, 01938 978-***-****

ad1q0i@r.postjobfree.com

https://www.linkedin.com/in/timsaintpeter/

Sales & Operations Management

Seeking to leverage experience, versatility and leadership in a challenging role with a dynamic organization Well-versed sales and operations leader with a proven success record with a background in managing operations and generating revenue and sales. Skilled with guiding teams and directing operations to achieve company goals and objectives. Adept at learning products to enhance selling techniques that will lead to sales. Experienced with conducting trend analysis to determine current sales strategies and products to remain successful in a competitive market. Adept at interfacing with cross-functional teams to achieve targets. Areas of Expertise/Core Competencies

• Sales

Management/Ops

• Sales Representative

• Financial Management

• FoodService/JanSan Channel

• Consumer Products/Grocery Channel

• Customer Service • Staff Training & Development • Sales Campaign Development

• Cross Functional

Improvement

• Hospitality

Management

• Sales Trends Analysis

• Mentor/Coach

• Packaging Sustainability

Subject Matter Expert

• CRM Champion

• Salesforce.com/Hubspot

• Represent Leading Manufacturers in the

Paper, Plastic, Chemical Companies

Professional Experience

SAINT PETER ASSOCIATES, Ipswich, MA 2019-Present

President/Owner Director of Sales

Manufacturer’s Representative in multiple channels of distribution to include Foodservice, Restaurants, Grocery, Club Stores, JanSan, Consumer Products. Specializing in Environmental and Sustainable Paper, Plastic and non- Plastic disposables.

MARRIOTT INTERNATIONAL, Peabody, MA 2019-2022

Night Auditor & Guest Experience Front Desk, Manager On Duty 11 pm – 7 am Service Hotel Guests as face of Hotel on the overnight audit shift. Duties include checking in/out guests, handling guest complaints, security, and general monitoring of the operations of the 257 Room Full Service Hotel. BUNZL/R3 DISTRIBUTION, NEW ENGLAND, West Boylston, MA Sales Representative 2018 – 2019

Orchestrate daily sales operations for distributing paper, plastic disposable and Jan/San products. Secure accounts with new members and generate new business revenue.

• Managed distribution and operator clients with revenues exceeding $15 million annually in non-food products.

• Introduced new packaging concepts to end users and distribution.

• Met territory sales objectives consistently.

• Represented major manufacturers in paper, plastic, and chemical categories.

• Key Clients: Roche Brothers Supermarkets, Reinhart Foodservice Timothy St. Peter Page 2

ACOSTA CORNERSTONE, Burlington, MA

Distributor Account Manager 2015 – 2018

Spearheaded major functions of business that included managing sales activity across 20 districts and 200 sales representatives at national foodservice distributors, regional restaurant chains and other distributors in New England. Created quality reporting, status reviews and reports on channel sales and profitability for clients in CRM application. Demonstrated a consultative sales approach when interfacing with clients to understand their needs and to answer all questions regarding products; provided clients with a complete description of item uses and limitations. Completed expense and sales reports to outline progress and forecast future budget and profit goals.

• Ensured timely and flawless transportation of products from distributor to end user through facilitating communication efforts with cross-functional members.

• Identified new business opportunities through conducting research and utilizing existing resources to create channels; attended trade shows, conferences and participated in clubs and organizations.

• Sold and managed custom printed branded products at large foodservice operators.

• Leveraged knowledge as a subject matter expert on non-food products to enhance the sales team closing strategies.

• Key Clients: Sysco Foodservice, Pactiv, SCA/Essity, Novolex, JohnsonDiversey, InnoPak KENERSON ASSOCIATES, INC, Beverly, MA

General Sales Manager 2003 –2014

Operations Manager 1992- 1994

Managed staff, delegated tasks and coordinated work schedules. Established and implemented department policies, procedures and objectives to set clear goals and standardize operations. Developed high functioning teams by leading the hiring, recruitment and selection of qualified candidates. Directed all production, pricing, sales and distribution of products. Performed financial functions including monitoring sales and activity reports, measuring production levels and assessing the need for cost-reduction and program improvement initiatives. Overhauled sales functions at distribution, end user levels to include supermarkets, C Stores, restaurant chains.

• Maximized investments and increased operational efficiency by guiding all financial and budget aspects.

• Boosted sales through implementing product-marketing strategies, including advertising campaigns and sales promotions.

• Customized, Implemented and managed CRM Salesforce.com. Integrated ERP with CRM and OUTLOOK.

• Represented major manufacturers in paper, plastic and chemical categories.

• Key Clients: Anchor Packaging, Berry Plastics, 3M, Huhtamaki, InnoPak Additional Career History: ORACLE CORPORATION, Functional IT Consultant, SEVENTH GENERATION, Operations Manager, WEBSTER INDUSTRIES, INC, Operations Manager, Holiday Corporation, Guest Services Supervisor, TJX Corporation.

Education, Certifications & Affiliations

• Bachelor of Science, Business Administration – Marketing, Suffolk University, Boston, MA

• Northeastern University, MBA Program, Boston, MA

• Saint Michael’s College, MSA Program, Burlington, VT

• St. John’s Preparatory School, Danvers, MA

• Certified Professional Manufacturers Representative (CPMR)

• Certified Sales Professional (CSP), Franklin Covey Trainer, Dale Carnegie International

• ISSA Sanitary Supply Association, NEW ENGLAND Board Member



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