PP PINDER POINTER
**************@*****.*** 615-***-**** Clarksville, TN 37043 WWW: Bold Profile
PROFESSIONAL
SUMMARY
Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Resourceful Dietary Aide with extensive knowledge of food service practices and proven [Prepping] skills. Compassionate and detail-oriented worker with dedication to safety and productivity. Extensive knowled and Creating meal services SKILLS Food Safety
Issue Resolution
Meal Preparation
Equipment Cleaning
First Aid
Time Management
Regulations Compliance
Computer Skills
Product Stocking and Rotation
Judgment and Decision-Making
Proper Storage Procedures
Game Preparation
PROFESSIONAL
EXPERIENCE
Dietary Aide Oak Plains Academy - 1751 Oak Plains Road 04/2022 - CURRENT Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Maintained strict levels of cleanliness for tables, floors and prep areas. Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed. Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Patient Service Representative Vanderbilt Medical Center - 1211 11/2006 - 09/2013 Medical Center Drive
Assisted patients in filling out check-in and payment paperwork. Took copayments and compiled daily financial records. Used [Software] to schedule appointments.
Balanced deposits and credit card payments each day. Followed document protocols to safeguard confidentiality of patient records. Facilitated communication between patients and various departments and staff. Helped address client complaints through timely corrective actions and appropriate referrals.
Organized patient records and database to facilitate information storage and retrieval.
PBX Telephone Operator Nashville Medical Group - 1911 State 04/1996 - 08/2001 Street
Responded to customer inquiries with patience and positivity to establish excellent first impression.
Connected callers with appropriate professional, department or business. Operated switchboard and routed incoming calls to appropriate departments. Maintained accurate records of calls placed and received. Collected and verified telephone numbers, addresses and proper spelling of names. Maintained up-to-date knowledge of emergency call procedures. Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
Received incoming calls and paged individuals and departments over PA system. Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Managed telephone switchboard of [Number] personnel and routed internal and external calls to provide quick connection.
PBX Hotel Operator Opryland Hotel - 2800 Opryland Drive 05/1988 - 07/1996 Responded to customer inquiries with patience and positivity to establish excellent first impression.
Connected callers with appropriate professional, department or business. Operated switchboard and routed incoming calls to appropriate departments. Maintained accurate records of calls placed and received. Maintained up-to-date knowledge of emergency call procedures. Collected and verified telephone numbers, addresses and proper spelling of names. Logged and routed incoming mail, conducted data entry and prepared outgoing mail. Received incoming calls and paged individuals and departments over PA system. Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Managed telephone switchboard of [Number] personnel and routed internal and external calls to provide quick connection.
Operated digital paging system to notify recipients of incoming calls. Monitored automated systems for placing collect calls and intervened for callers needing assistance.
EDUCATION Tennessee Technological University, Nashville, TN 04/2010 Certificate: Data Entry
Data Entry 2010
BAKING, ROLLING
SKATING
Creating and designing cakes,pies, and cupcakes
ACCOMPLISHMENTS Employer of the Month
Employer of the Year
Opryland Hotel
EMPLOYER OF THE Opryland Hotel I was the Employee of the Month Then the Employee of the Year