Brandye M. Rodriguez

Glendale, AZ

ad1pxl@r.postjobfree.com

623-***-****

“ You don't have to be great to get started, but you have to get started to be great.” I have an excellent work ethic and take pride in my performance. I am constantly improving my skill set to perform to the best of my ability. There is always room for improvement, growth and polishing personal output. Whether that be in a supporting role, as part of a team, taking the lead or solitary assignment. I can contribute equally to the bottom line, in any position.

Willing to relocate: Yes

Authorized to work in the US for any employer: Yes Remote AV Advisor level 3

ICONMA - Scottsdale, AZ

April 2023 -

Troubleshoot technical issues faced by autonomous vehicles and human passengers. Aid clients' fleet of driverless vehicles in navigating their surroundings. Support vehicle passengers with any and all issues that might occur before, after and/or during their ride. Write up details of scenarios requiring additional support by clients' Engineering team. Responsible for providing feedback to Research and Development (R&D) groups at clients. Technology Account Manager

Prisma Graphic - Phoenix, AZ

July 2021 to December 2022

TAM's are the hub of communication between the front-facing client and technology team. Host client website. (SaaS) Adhere to brand standards, test functionality, UI/UX, process dynamic/static changes and updates, build repore. Personable customer service, program static items or data table updates, UI testing; interpret client request's and communicate to technical team to be sure client needs are met. Customer Advocate

Carvana - Tempe, AZ

July 2020 to July 2021

Resolve concerns, issues and problems with the sales process, from initial purchase, through delivery of vehicle and after. Communicate with every department, follow current policies and procedures within each to expedite customer relief. Collect necessary legal documents regarding sale or registration of vehicles according to local MVD laws. Approve monetary compensation when necessary. Director of E-commerce / VP Administrative Assistant Specialty Graphics dba USFastprint.com

January 2016 to July 2020

Director description:

Design infrastructure for efficient business flow; Approve all marketing campaigns. Point of contact for SEO team; Customer Service Management; Training and placing new team members; Weekly updates on sales, staff, product, client issues, technical support, creative ideas, competition comparisons, etc to the principal and team members weekly. Administrative Assistant to Vice President:

Began in entry level TSR position; promoted to Account Rep then Admin Assist to the Vice President of USFastprint.com. Excelled rapidly and was promoted to Director of the entire ECommerce site. Managed VP's & Principals calendars. Set up and watched all new accounts or employees pertaining to USFP.

Retail Sales Manager / Public Relations Coordinator November 2012 to December 2015 Secrets For Adults Only Retail sales/ Lingerie Manager/Event coordinator at Secret's for Adults Only Retail Sales; Merchandising; New product placement; product training; Public relations and industry networking to market company and grow clientele base. Designed, organized and executed public events, fashion shows and consultations. Recruited, completed onboarding sales training, as well as continued development of the team's skills, techniques, strong suits. Quality Assurance Administrative Assistant

January 2012 to December 2012 Televerde

Reviewed business conversations between account reps and new clients to maintain accuracy and use for training purposes. Managed and submitted payroll to QC Manager for approval. Participated in the selection, placement and training of department additions. Relayed directives and inquiries between

Store Manager/ Retail

June 2010 to November 2012 Fascinations - Phoenix, AZ Purchased, received and merchandised product according to specs provided. Balanced books daily. Communication hub for Vendors/Distributors and home office. PR for local clients and business networking. Training and onboarding new employees. Schedule and payroll for all employees. Facilitated bi-weekly meetings for training and announcement purposes. Managed profit/loss margin and adjusted where necessary according to set goals. Doubled projected ROI for first year store opening within 6 months.

Certified Pharmacy Technician

February 2005 - December 2009 Fry’s Pharmacy

Supported pharmacological services by stocking, assembling, and distributing medications. Completed and updated patient profiles with correct billing, insurance and prescription information, charge system files, inventories, andpoison or controlled drug registries. Assisted customers at pharmacy counter and drive-through window, while answering high volume calls. Communicated with physicians and/or insurance companies, as needed to resolve issues and process RX claims efficiently. Advise customers on the selection of medication brands, medical equipment, or healthcare supplies. Mail order Pharmacy Technician

January 2010 - June 2010 Humana

Receive prescription orders from Doctors and/or patients. Input or scan scripts into the ERP system and verify for any possible errors. Prepare the RX so that it may be passed on to the pharmacist to fill and send out to the customer. I collected any necessary information to complete the order. Ie: Doctor clarification, insurance override, customer information or preference. Education

AAS

Glendale Community College

2019 to incomplete

Project Management Google Certificate

Currently enrolled

Certificate

Rio Salado College Online

Skills

• E-Commerce

• Retail Management

• Public Relations

• WordPress

• Store Management Experience

• Meeting Facilitation

• Blogging

• Merchandising

• Communication skills

• Computer skills

• Microsoft Office

• Branding

• Social Media Management

• Sales Management

• Google Workspace (g suite)

• Quality Assurance

• Email Marketing

• UX/UI functionality testing

• Customer service

• Phone etiquette

Contact this candidate