Personal Information

Name: Deebin

Surname: Perumal

Date of Birth: 1977-07-18

I.D. Number: 770-***-**** 086

Gender: Male

Age: 46

Physical Address: Unit 1, 37 Bramford Road

Sunford

Phoenix

4068

Postal Address: 9 Chartford Drive

Sunford

Phoenix

4068

Contact Number: 068-***-****

Email Address: ad1pwt@r.postjobfree.com

Tertiary Education

Magnetic Particle Inspection Testing Level 2 (MPI/MT) Completed Modules and training in 2018-2020 at the Non- Destructive Testing Academy of South Africa. (NASA). Penetrant Testing Inspection Level 2 (PT)

Completed Modules and training in 2018-2020 at the Non- Destructive Testing Academy of South Africa. (NASA). Ultrasonic Thickness Measurement Testing (UTM/WT)

Completed Modules and training in 2018-2020 at the Non- Destructive Testing Academy of South Africa. (NASA). Employment History

1995: Matriculated form Avoca Secondary High School December 1995 to December 2003

Worked for Plaza Vegetarian Take Away and then

move on to Eastern Cuisine Restaurant under the same owner.

Duties: Opening and Closing of the Shop/Restaurant (Resource Planning).

Staff Management and Staff Scheduling.

Cash Up’s and End of day balancing.

Stock Controlling and Stock Take. Procurement buying. Merchandising and Marketing.

In-House Training for Staff.

January 2004 to December 2004

Worked at East Gate Shopping Centre in Johannesburg as a Store Manager for KFC.

Duties: Opening and Closing of the Shop/Restaurant (Resource Planning).

Staff Management and Staff Scheduling.

Cash Up’s and End of day balancing.

Stock Controlling and Stock Take. Procurement buying. Merchandising and Marketing.

In-House Training for Staff.

Employment History

continued.

January 2005 to December 2005 (was Head-Huntered)

Worked at East Rand Shopping Centre in Johannesburg as a Store Manager for Nando’s.

Duties: Opening and Closing of the Shop/Restaurant (Resource Planning).

Staff Management and Staff Scheduling.

Cash Up’s and End of day balancing.

Stock Controlling and Stock Take. Procurement buying. Merchandising and Marketing.

In-House Training for Staff.

January 2006 to December 2014

Was Head-Huntered by recruitment agency for a call center position at Discovery Health in Sandton.

Duties: Started as a Junior Call Centre Agent.

Customer Service Agent:

Attend to related queries of claims. Billing and general information pertaining to their medical aid benefits and queries.

Promoted to Call Centre Agent Specialist.

Duties: In addition to all duties of a customer Service Agent, also dealt with irate and difficult queries related to delicate medical matters.

Opportunity to serve in the Executive Office for three consecutive months. Duties: Deal with queries related to benefits, claims and services sent in by a group of elite members that only Employment History

continued.

send and expect feedback from the COO & CEO’s office directly. Once the three months have been completed, other were also given a chance to work in this area. Returned to Call Centre agent Specialist.

New Discovery Health Building opened in Centurion (Highveld Techno Park).

Was then promoted to a CRM (Customer Relationship

Manager) for Services, Benefits & Queries.

Duties: Attend to related queries of claims. Billing and general information pertaining to their medical aid benefits and queries. Irate members and brokers. Also deal with transfer calls and email correspondence.

“After a few months being a Customer Relationship Manager, I was head-huntered again for an SME (Subject Matter

Expert) position for Key Care Product.

A few weeks later I was transferred to the KeyCare Department as a junior Subject Matter Expert.

Duties: Dealing solely with KeyCare Queries from all aspects, i.e., members. Clients, brokers, companies, etc.

Review marketing data prior to releasement. Checking up on benefits and queries for systems test cases. Review benefit structures for the upcoming year.

Involved in the development and upgrades of details of the plans for both the consumer and the healthcare professional.

Employment History

continued.

After a period of two years, I was then head huntered for an analyst position in the testing department. Duties: Building test data for different types of benefits across the Discovery Health Scheme Benefits.

Working within a deadline to ensure that system

worked correctly for the website. Building test cases and sending them to User Acceptance Testing (UAT). Once all parties are happy, process for Go-Live is initiated.

Moved back to Durban in 2014 to assist with the family business: January 2014 to September 2019

My family has two types of business in the same area. Managed both of them.

1. Eastern Cuisine Restaurant.

Duties: day to day running of the restaurant. Opening and closing, stock take, staff scheduling, pricing and procurement, merchandising, daily cash-ups. Etc.

2. Alice’s carwash and auto detail center.

Duties: Day to day running of the carwash. Opening and closing, stock take, staff scheduling,

Auto detailing – including valets and polishing to bring back shine in the vehicle.

Employment History

continued.

October 2019 to November 2023 (Retrenched)

After completing my studies, started working for REMISTAR Investments PTY LTD.

Duties: Day to day admin:

This includes Rates Proposals (RFQ’s), Template design for Site Specific work. Safety Files. Meeting with clients for new scopes of work. Onsite supervising of work scope with the NDT team.

All Non-Destructive testing related to MPI/MT; PT & UTM/WT.

Detailed reports and drawings listed for each scope of work.

Day to day operations on projects and long-term Scopes

(Shutdowns & Turn-Arounds).

December 2023 to Current…..

Currently back at the family business at the Carwash & Auto detail Center.

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