Melissa Roberts

Moncton, NB E*C 1-506-***-**** ad1pwc@r.postjobfree.com WWW: Bold Profile

Professional Summary

Motivated food and beverage server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Skills

Work Experience

Food Server, 12/2022 - 05/2023

Fox N Hound Bar – Moncton, NB

Quality Control

Food Handling

Safe Food Handling

Guest Relations

Point of Sale

Inventory Management

Upselling

Quality Control

Food Handling

Safe Food Handling

Guest Relations

Point of Sale

Inventory Management

Upselling

Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests. Restocked supplies during downtime to continue meeting customer demand for products and services.

Practiced good time management to deliver customers' prepared orders quickly and accurately. Food and Beverage Server, 04/2022 - 11/2022

Route 6 – Moncton, NB

Food and Beverage Server, 08/2017 - 11/2021

Mavericks Bar And Grill – Moncton, NB

Education

High School Diploma: 06/2005

River Hebert District School - River Hebert, NS

Languages

Certifications

Responsible Beverage Certification

#HRJ#21e69477-7240-4851-af67-659c20cec91a#

Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Provided courteous, friendly service while multitasking in fast-paced environment. Remained focused, calm and professional during peak rush hours. Adhered to health and safety standards while handling food and beverages. Greeted guests warmly to foster welcoming environment. Provided courteous, friendly service while multitasking in fast-paced environment. Remained focused, calm and professional during peak rush hours. Demonstrated success in maintaining high level of customer satisfaction. Anticipated customer needs and responded accordingly to increase customer satisfaction. Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.

Addressed and handled customer complaints in polite and professional manner. Cleaned and set up tables to promptly seat guests and reduce wait times. English:

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