M A Customer Service

J O A L I C C E M A V A R E S

A B O U T M E

I’m a passionate Spanish speaking 54-year-

old Business Administrator who has worked

her way through different administrative

services since before immigrating to the U.S

in August 2021 - I’m now looking forward to

finding my way through my career, to learn

more about my own capabilities in my new

home country, so I can be able to continue to

help others along the way.

E D U C A T I O N

1994 (graduated) • Institute Colegio

Universitario de Maracaibo, Venezuela.

Business Administration + Commercial

Insurance Specialist.

September 2023 • American Red Cross,

Medication Pathway Administration.

September 2023 • Salvador Agosto

Academy, Professional Barbering

941-***-**** • *********@*****.*** • Sarasota, FL E X P E R I E N C E

October 2023

April 2022

Villa-Venezuela Restaurant, Sarasota FL

General Manager

• Negotiation and conflict management.

• Tracking cash flow, setting sales goals.

• Overseeing daily business operations.

• Managing company finances.

S K I L L S

Computer Science

Multitasking

Customer Service

Creativity

Administration

Conflict Resolution

Attentiveness

Strategic Leadership

January 2006

April 2020

Cyber-Cafe, The “Chat” Site, Venezuela

Sole Proprietor, Managing Director, Director of Operations.

• Worked closely with the marketing team to produce concepts for clients.

• Created concepts for major clients such as suppliers, distributors.

• Supervised hired staff, helped them along their daily tasks.

• Financial Statements, Company Taxes, and Payroll Management.

Contact this candidate