Julie

Hancock

Julie Hancock

**** *. ******** ***

Tucson, AZ 85718

520-***-****

ad1pvu@r.postjobfree.com

Skills

Customer service, communications, documentation, training, problem- solving and overcoming challenges in a positive, collaborative, and highly functioning end result

Experience

Education

Stewart Title / Escrow Assistant

May, 2022 – July, 2023 Tucson, AZ

Open new escrow requests, enter all buyer and seller info, balance settlement statements, process file including extensive investigation on title discrepancies, judgments, payoffs and HOA demands, balance with lenders, review signed docs for accuracy, fund and record.

Nova Home Loans / Funder

August, 2014 – May, 2022, Tucson, AZ

Approve/balance Closing Disclosures with title companies for appropriate fees, down payment, credits, in accordance with lending instructions

Audit mortgage documents to ensure state, federal and TRID compliance for mortgage lending requirements, all conditions are met, work closely with loan and escrow teams, underwriters, obtain any missing documentation, maintain quality of collateral, funding packages

Prepare wires, provide final authorizations for release of funds, and coordinate post funding discrepancies

CitiMortgage / Document Control Officer

September, 2011 - August, 2014, Tucson, AZ

Assisted in creating Affidavits Dept, researched/executed mortgage pre-foreclosure docs, audited mortgage loan docs, determined chain of title, evaluated audit trail, identified legal exceptions, worked closely with legal dept, trained peers

Family Housing Resources / Housing Counselor

August, 2009 - September, 2011, Tucson, AZ

Assisted families facing imminent default with mortgage modification, foreclosure prevention, designed, developed, taught classes in mortgage qualification, personal financial management, mortgage loan documentation, credit repair, communication with lenders, worked with state agencies for modification programs

CitiMortgage / Wholesale Account Representative

2005 – 2008, Tucson, AZ

Worked with brokers to promote, guide, educate and sell mortgage loan programs

World Savings/Wholesale Account Representative

2003 – 2005, Tucson, AZ

Worked with brokers to promote, guide, educate and sell mortgage loan programs

Primavera Builders / Director Homeownership Program

2000 – 2003

Created the Homeownership Program in conjunction with NeighborWorks;

Worked with low-income buyers to assist them in becoming qualified; created/taught homeownership classes to potential buyers; maintained database, marketed class and properties to local businesses; assisted Construction Dept with walk-throughs and punch lists.

Additional Experience Commercial Loan Assistant / Processor

Compass Bank 1996 – 1997 and 1989 – 1991

The Arizona Bank 1985 - 1987

University of Phoenix / Bachelors Business Management

January, 1994 - July, 1996

Neighborhood Reinvestment Inst. / Homeownership Center Certification

2000 - 2003

Homebuyer Education

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