Data Entry Customer Service

Patty Ray

Longmont, CO *****

**********@*****.*** - 303-***-****

WORK EXPERIENCE

Senior Data Specialist

West Safety Services - September 2012 to Present

• Processing, Manipulation and receiving hundreds of SOI files per day with thousands of records containing personal customer information.

• Implementing new ALI/Customers processing

• Updating departmental processes and procedures as well as International Organization for Standardization

(ISO) documents.

• Data entry, maintenance, accuracy, reconciliation, and integrity of the E9-1-1 database records.

• Report preparation

• Project lead

• Customer interaction/issue resolution

• Team lead of 3 team members

Corporate Services Coordinator

- August 2010 to September 2012

• Back-up receptionist for daily breaks, sick leave, and vacation.

• Answering phones

• Greet incoming guests, and interview candidates

• Assist with setting up conference rooms or any additional requests by employees.

• Mail sorting and delivery

• Printing required materials for co-workers throughout company of 800+ Receptionist

Mentor Graphics - January 2009 to January 2010

• Answer phones and initial company presence for customers and guests.

• Transcribing webinars and/or conference meetings.

• Meet and greet clients, customers and interview candidates.

• Set appointments, conferences and/or meetings.

• Book travel or other arrangements for employees.

• Expense reports and purchasing card statement reconciliation for employees, managers or directors• Booking conference rooms and set up for meetings and/or training classes for onsite and satellite employees.

• Arranging and directing catering for meetings, classes or company events.

• Order, manage and maintain supplies and inventory for company use.

• Planning/assisting in organizing and implementation of company events

• Assisted facilities/ran errands/many additional miscellaneous duties Administrative assistant/Office Manager

Origin Martial Arts - September 2008 to December 2008

• Light Bookkeeping

• Customer Service (members, guests and potential customers)

• Assisted with class training if needed

• Data entry

• Money handling, phones and company emails

Delivery Driver

Tidbits of Longmont - October 2005 to March 2007

• Customer service

• Distribution of product to multiple locations in different towns Customer Service Rep

The Scooter Company - March 2004 to May 2004

Contact computer generated leads to obtain customer information for company sales department Team Secretary

Summit Adolescent Treatment Program - March 2002 to April 2004

• Answer phones and be company presence at front desk

• Meet and greet clients, customers and guests

• Set appointments for onsite Doctor and therapists

• Order, manage and maintain supplies and inventory for company use.

• Data entry

• Maintain client folders

• Maintain school files for students

Executive Assistant/Customer Service Rep

Association Insurance Group - May 2000 to February 2002

• Answer company phones

• Data entry

• Setting up policies for individual trainers/ assisted President with Keyman policies

• Money handling (cash, checks, credit cards) as well as company deposits or balance petty cash

• Maintenance of client files

• Errands as needed

• Call computer leads for generating new customers Receptionist

Aspen Personnel Agency - July 1999 to May 2000

• Answer phones and be company presence at the front desk

• Meet and greet clients, customers, etc.

• Set appointments, conferences and/or meetings

• Book travel or arrangements for employees, VPs and interviewing candidates

• Assisted Human Resources in maintaining employee files

• Assisted Purchasing manager in buying and filling client orders

• Order, manage and maintain supplies and inventory

• Arrange catering for meetings, classes and company events

• Planning/assisting in company events

• Ran errands and other miscellaneous requests/duties SKILLS

• Solid communication

• Ability to maintain confidential information

• Ability to interact with others in a positive, effective and professional manner

• Exceptional customer service skills

• Initiative to go above and beyond required job descriptions or expectations

• Ability to adapt and learn quickly

• Ability to prioritize and work efficiently as a team or independently

• Detail oriented and multi-tasker

Contact this candidate