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Account Executive Operations Manager

Location:
Queens, NY
Salary:
120000
Posted:
December 05, 2023

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Resume:

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

ELENA

CHIMIENTI

New Hyde Park, New York 11040 516-***-**** ad1pt9@r.postjobfree.com WWW: Bold Profile To achieve a secure and successful sales position. Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient in Encompass 360, MS Office,

Word and Excel

Loan Documentation

Attention to Detail

Problem Solving

FHA, VA and non QM Loan Process

Background

NOVEMBER 2018-CURRENT

Branch Operations Manager CrossCountry Mortgage

Developing operating procedures for a multi branch sales team Reviewing loans from inception to ensure proper structuring Working with processing and underwriting teams to handle loan issues as they arise Overseeing all VA and non QM loans for entire team. JULY 2018-OCTOBER 2018

Pipeline Manager Interstate Home Loans

Handling review and submission of all loans for branches throughout the US Structuring loans for FHA, VA, USDA, conventional and non QM Assisting loan officers with loans from submission to closing. SEPTEMBER 2016-JUNE 2018

Sales/Ops Liaison Meadowbrook Financial Mortgage Worked closely with loan officers to structure and submit loans Assisted underwriting department with all guideline changes Handled submission of non-QM and non-delegated loans to investors. DECEMBER 2012-SEPTEMBER 2016

Sales/Ops Liaison Manager Vanguard Funding Corporation Managed pipelines for several individual loan officers Reviewed income documentation for approval of borrowers Explained guidelines and loan procedures to branches Assisted with onboarding of new branches

Worked with outside investors on non-delegated loan products. OCTOBER 2011-NOVEMBER 2012

Account Executive Icon Residential Lenders

Performed as inside and outside account executive, working with brokers in several regions on FHA, FNMA, USDA, VA and portfolio loans Worked with several proprietary operating systems within Icon and trained brokers to use the bank's loan operating system

Facilitated brokers in working with operations staff to submit, price and close loans Trained several brokers on underwriting guidelines and products Handled underwriting and funding issues as they arose to alleviate brokers concerns on individual loans

Assisted brokers in structuring of loans as the need occurred. FEBRUARY 2008-MAY 2011

AVP Wholesale Presidents First Mortgage Bankers

Developed department procedures, including new compensation rules and compliance of all loans submitted

Implemented review of broker applications and all submissions to ensure quality of pipeline

Expedited individual loan issues that would arise at any juncture in the loan and worked with underwriting, closing and processing managers to implement techniques to ensure smoother handling of loans

Established FHA 203k guidelines, marketing and education for brokers and AE's to excel in closing 203k loans

Worked with clients and contractors throughout the loan process and after closing to facilitate the rehab process

Dealt with brokers on a daily basis to expedite the closing of FHA and conventional loans and answer/resolve any questions or issues impeding the loan processing Worked closely with AE's to maintain broker relationships and monitor their individual loans

Handled entire loan pipeline from opening to closing and worked with processing and underwriting staff to ensure timely review and closing of loans Additionally functioned as an Account Executive to sustain relationships with my own mortgage brokers and motivated them to submit loans EDUCATION

ADDITIONAL INFORMATION

Aided them with pricing of loans and facilitated their closings as well Helped with the organization of content and material on the company's proprietary website

Reviewed documents and information to make sure the site was user friendly and informative

Assisted in the company goal to become paperless and more cost effective as well as environmentally minded by implementing uploading of all loans directly to the site. JUNE 2003-DECEMBER 2007

Account Executive Delta Funding Corporation

Outside sales position, responsible for working with over 40 clients, including approving and structuring loans for underwriting approval Managed a pipeline of $10 to 30 million per month

Handled client and borrower issues

Assisted in reorganizing and launching the correspondent loans department with CEOs of my company and our largest client.

AUGUST 1997-JUNE 2003

Senior Account Manager Delta Funding Corporation Worked with numerous brokers to secure residential and mixed use mortgages for borrowers with A-D credit

Structured loans with underwriting to secure the best loan for the borrower and provide the best service to the brokers.

Bachelor of Arts

St. John's University, Jamaica, NY

Honors: Graduated magna cum laude with a 3.9 GPA, Dean's List and Golden Key Honor Society Member

Volunteered as a Rape Victims Advocate, Nassau Coalition Against Domestic Violence. Volunteered as religious education teacher for 3rd, 5th and 7th grade students. Volunteered as a 7th grade girls' basketball coach, Nassau PBA.



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