Administrative assistant
Resume:
Michael Lew
Los Angeles, CA *****
********@*****.***
Dedicated professional with a history of excellence over 20yrs in length. Strong work ethic which has resulted in receipt of multiple awards and recognition. Excellent and confident public speaker, comfortable with crowds with notable successes during past presentations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Coordinator
PILAR M. DE CASTRO & CO INC. ("THE PMC") - Anaheim, CA March 2021 to June 2021
• Coordinated medical care from professionals for the residents of group homes.
• Assisted with recreational activities and health maintenance of the residents.
• Performed operations to maintain and improve the quality of life for the residents. Senior Job Coach
WESTVIEW SERVICES - Anaheim, CA
October 2008 to February 2021
• Provided for the operations of a site-based day program via direct care and lower managerial support. Assisted with meals, medication and recreational / educational activities. Modified in 2020&2021 due to COVID.
• Coordinated activities such as attending local parks, amusement parks, museums, movies, classes and other events. Did all administrative support to achieve this.
• Acted as a liaison between higher management and rank&file staff and provided administrative support. Was Safety monitor and Training supervisor, along with Special assignments. Vocational Specialist
WESTVIEW SERVICES - Anaheim, CA
June 2008 to October 2008
• Provided employed developmentally disabled adults with regular jobs assistance and job coaching at their employment sites.
• Met with managers and/or superiors to discuss meeting of standards. Loan Set-up Technician
AURORA LOAN SERVICES - Irvine, CA
August 2005 to August 2006
• Prepared new mortgage loan applications from the potential borrowers and acquired necessary documentation for their submission.
• Performed data entry of new applications.
Team Assistant
AURORA LOAN SERVICES - Irvine, CA
August 2004 to August 2005
• Communicated with internal and external contacts such as brokers and verification places.
• Distributed correspondence.
• Performed administrative and clerical support.
Education
Bachelors of Arts in History
California State University-Long Beach - Long Beach, CA September 1997 to May 2003
Skills
• Typing in prime = approx. 95wpm with 90% accuracy at height (10+ years)
• Moderate Technical and Mechanical troubleshooting abilities (10+ years)
• High verbal presentation and public speaking skills (10+ years)
• Moderate I.T. capabilities (10+ years)
• Major poficiencey with Microsoft Office Suite programs (10+ years)
• Minimal Spanish language ability (10+ years)
• Phone etiquette (10+ years)
• Medication administration (5 years)
• Quality assurance (5 years)
• Clerical experience (10+ years)
• Selected for duties and awards (9 years)
• Microsoft Outlook (5 years)
Certifications and Licenses
CPR/First aid
Phone etiquette and costumer relations
Present
Quality assurance
Present
Developmentally disabled care
Present
Medication administration
Present
Assessments
Administrative assistant/receptionist — Proficient February 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Office manager — Familiar
February 2023
Scheduling and budgeting
Full results: Familiar
Sales skills — Proficient
January 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Data entry: Attention to detail — Completed
February 2023
Maintaining data integrity by detecting errors
Full results: Completed
Scheduling — Expert
February 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Expert
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Filing & organization — Completed
February 2023
Arranging and managing information or materials using a set of rules Full results: Completed
Administrative support professional fit — Completed February 2023
Measures the traits that are important for successful administrative support professionals Full results: Completed
Spreadsheets with Microsoft Excel — Completed
February 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Written communication — Proficient
February 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Legal skills — Proficient
February 2023
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Front desk agent (hotel) — Familiar
February 2023
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Home health aide skills — Expert
February 2023
Providing care to patients in a home setting
Full results: Expert
Medical receptionist skills — Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Basic computer skills — Familiar
February 2023
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Warehouse shift leader — Proficient
February 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Working with MS Word documents — Proficient
February 2023
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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