Aimee M. Knight

**** ******* ** ● Plano, TX *****

Cell 404-***-**** ● ad1pra@r.postjobfree.com

OBJECTIVE

Seeking a position which will require me to utilize my computer knowledge, strong people skills, organizational abilities, and business experience to contribute to greater office efficiency and productivity. SKILLS

Ariba experience plus advanced knowledge of all Microsoft Office applications

Create and distribute a variety of reports, spreadsheets, procedure manuals and presentations

Ability to type 55 wpm; strong ability to multi-task efficiently.

Interact with customers/employees in a calm and helpful manner

Able to communicate effectively and professionally via telephone and/or in person

Provide courteous, helpful, quality service to customers internal and external customers WORK HISTORY

06/2015 to 08/2020 Payroll Associate II – Business & Operations Services Southwest Airlines

Accurately and timely processing of exception/overtime/attendance and leave hours for multiple employee groups

Takes on additional task and responsibilities

Demonstrates the highest level of integrity and confidentiality

Remains focused on organization’s priorities while handling multiple tasks

Process daily payroll for contract and non-contract personnel utilizing SWA's automated time and attendance system.

Communicate information to Station Supervisors/Managers via e-mail and telephone.

Perform the job duties with little supervision.

Prepare and provide various payroll reports.

Operate copy machine, FAX equipment, ten-key calculator, multi-line telephone, and other standard office equipment.

Interaction with Employees and Leadership to assist in research relating to employee's payroll and attendance.

Deliver Positively Outrageous Customer Service to all employees

Perform general tasks such as filing, answer the telephone and distribution of miscellaneous documentation 06/2013 to 05/2015 Event Coordinator-Project Manager Hewlett-Packard – Alpharetta, GA

Pay and track expenses via Ariba procure to pay system;, reconcile monthly AMEX purchasing card statement

Project management –manage and reconcile all AMEX Smart Meeting cards for all marketing events, other budget related activities, event tracking & measuring

Entrusted with confidential and sensitive information.

Assertively communicates in meeting and one-on-one interaction with customers. Serve as a liaison between other departments i.e. finance and management within the company and external companies.

Make onsite visits to prospective venues for upcoming marketing events

Support HP Indigo & IHPS Marketing team with on-going activities – events, campaigns, sample ordering tracking and inventory

Schedule domestic/international travel arrangements to include air, hotel and ground transportation for management

Arranges ground transportation for all HP Indigo Marketing guest for local and non-local events

Maintain spreadsheets of inventory of all marketing samples/materials. 02/2005 to 05/2013 Fiscal Support II/Administrative Assistant Fulton County Tax Government – Atlanta, GA

Performs complex administrative duties in support of the residential manager and staff of Fulton County

Answer the telephone and provided competent and professional customer service to in-coming taxpayers requesting general and specific information.

Handles confidential personnel or business information. Accept payments from taxpayers-tracked and reconciled deposits.

Aimee M. Knight

2300 Kathryn Ln ● Plano, TX 75025

Cell 404-***-**** ● ad1pra@r.postjobfree.com

Design and maintain filing systems for office/management to include correspondence documents, personnel files and work orders.

Develop and update management level presentations and reports in MS Word, Excel and PowerPoint.

Maintain office calendars and scheduled appointments; managed meeting room reservations ensuring everyone in the organization has their meeting and equipment needs met and resolved scheduling conflicts.

Coordinate and facilitate meetings frequently involving teams or individuals across different government agencies. Develop briefing materials and agendas; captured minutes and followed up on action items.

Develop spreadsheets for monitoring, documenting and tracking of “next steps” or required activities.

Distribute work assignments to appropriate appraisers and data collectors as assigned by manager.

Responsible for facilitating building, telephone and IT systems maintenance and repair; frequently assisted technical and office staff with simple equipment fixes. Provide front office coverage of other county departments as required.

Proficient in the use of general office equipment & software, to include: computers with Windows operating systems, Microsoft Office products, multi-line telephone systems, copiers, printers and fax machines. University of Oklahoma – General – Norman OK

Cameron University – Computer Information Systems – Lawton OK Strayer University – Bachelor of Business Administration – Cum Laude – Roswell GA