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Customer Service Business Development

Location:
Round Rock, TX
Posted:
December 05, 2023

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Resume:

Greg Jones

*** ******** ***** ● Round Rock, Texas 78664 ● 512-***-**** ● ad1pqg@r.postjobfree.com

Customer service /Business Development

Sales Management ● Relationship Building ● Increasing Profitability

QUALIFICATIONS

Over 15 years of successful outside/telesales sales customer service experience with both start-up and established companies in the high-tech and advertising industries with demonstrated capabilities in:

Telesales Management Customer Service Salesforce CRM

Multi-Media Presentation Skills Product Development Prospecting

High-Tech Product Sales Client Development B2B

SELECTED ACCOMPLISHMENTS

Ranked in the top quartile at Dell in 2005, 2006: averaged over 120% of quota attainment in 2007.

At Insight, Joined the 100% Club for meeting 100% of quota every quarter in 2015.

Increased annual sales in Dell account set from $3M to over $8M in two years (2004-2006).

Consistently #1 in online advertising sales at Click Agents, Inc.

PROFESSIONAL EXPERIENCE

Video Content Review Agent February 2018-July 2019

Accenture,Inc

Accenture has contracted me to check social media sites (Google/YouTube) to assess the content of videos placed online in a very successful attempt to stop a large amount of criminal content and child abuse that is placed online daily. I am required to view 350 videos daily and determine if the video needs to be escalated, pulled off or approved.

Healthcare Account Executive June 2014-March 2016

Insight, Inc.

Insight is a Fortune 500 company and a leading provider of computing products, software, and advanced IT expertise and services. Account Executive responsibilities include acquisition of new accounts, proactively advise and introduce new solutions to solve business needs, maintain a strong knowledge of leading industry trends and maintain excellent customer satisfaction. In an extremely competitive environment, I maintained over 100% of my quota for every quarter of2015, landing me in the 100% club!

VP Sales/ Business Development Manager

May 2009 – April 2014

THE DEAN GROUP, BBN

Pflugerville, TX

The Dean Group was one of the largest business brokers in the Austin Area. We did certified professional business valuations to help business owners assess the value of their business, correctly position their business in the marketplace and locate the right buyer for their business or franchise. I worked in tandem with Dean Smith, President of The Dean Group. I personally sold 12 businesses worth over $2 million dollars giving me a commission of over $60K. annually.

Business Development Manager

March 2003 - May 2009

DELL

Round Rock, TX

Closed over $8M in annual sales of computer hardware, software and peripherals to medium sized business in acquisition and relationship development roles with an emphasis on server and data storage equipment.

Increased annual sales in my account set from $3M to over $8M in two years.

Focused efforts have increased profit margins from 16% to over 20% in the same time frame.

Ranked in the top quartile of sales reps in 2005, 2006 and averaged over 120% of quota attainment in 2007.

Promoted to highest attainable Sales Representative level in Mid Market Division in 2006.

Advertising Sales Director

June 2000 - June 2001

INTERNET.COM

South San Francisco, CA

Directed the sale to vertical markets of networking and computer technology for Internet.com proposing advertising solutions like e-mail newsletters to very select markets, and banner advertising on very select websites resulting in sales of over $1.25 Million per month.

Awarded 10,000 shares of stock worth $128.00 per share from Corporate HQ based on sales performance after my first two months of employment for closing large national corporate accounts such as Lucent and NetGear! Only one to be thus recognized and commended.

Created a user friendly web interface to facilitate sales creating proposals more easily.

Western Regional Sales Manager

June 1999 - June 2000

CLICK AGENTS, INC.

San Jose, CA

Was consistently #1 in online advertising sales, selling over $15M in first year utilizing a CPC (cost per click) and CPA models. Clients include Microsoft, Alta Vista, NEXT Card and a large number of portals and e-commerce site.

Consistently over-achieved quota of $650K/Month. Averaged over 200% of quota monthly.

Developed relationships with National Advertising agencies as well as direct clients, researched prospects, created proposals, and sold them. Expert cold caller and prospector.

Managed 20 advertising campaigns, optimizing websites to elicit responses for clients.

Introduced ACT CRM tool to sales Department, set up database and trained staff in its use.

EDUCATION & TRAINING

Bachelor of Arts - Communications

UNIVERSITY OF MEMPHIS

Memphis, TN



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