Customer Service Data Entry
Resume:
Done Alicia_Cordova_Resume.pdf Qu. (*)
ALICIA
CORDOVA
***********@******.**
m
Gurnee, IL 60031
SKILLS
Check in patients
Collect and verify insurance
Collect copayments
Train new staff
Order supplies
+ Make schedules
Positive Attitude
Customer Service-Oriented
Data Entry and Database
Software
Verbal and Written
Communication
Payment Processing
Lobby Maintenance
Multitasking and
Prioritization
EDUCATION
Waukegan High School
Waukegan, IL
Diploma
PROFESSIONAL SUMMARY
Professional and knowledgeable Receptionist. Offering over
17 1/2 years of experience in customer service, training
new staff, checking in patients, verifying insurance,
collecting copayments and payments. Check inventory and
order supplies if necessary, Highly motivated individual.
WORK HISTORY
Illinois Bone And Joint Institute - Receptionist
Gurnee, IL + 09/2003 - 05/2021
Greeted incoming Patients professionally and provided
friendly, knowledgeable assistance.
Kept reception area clean and neat to give Patients and
visitors positive first impression.
Confirmed appointments, communicated with Patients /
visitors and updated Patients records.
Answered central telephone system and directed calls
accordingly.
Provided clerical support to company employees by
copying, faxing and filing documents.
Restocked supplies and placed purchase orders to
maintain adequate stock levels.
Oversaw inventory materials monitoring, requisitions and
supply re-stocking.
Contact this candidate