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Done Alicia_Cordova_Resume.pdf Qu. (*)

ALICIA

CORDOVA

ad1pmw@r.postjobfree.com

m

& 847-***-****

Gurnee, IL 60031

SKILLS

Check in patients

Collect and verify insurance

Collect copayments

Train new staff

Order supplies

+ Make schedules

Positive Attitude

Customer Service-Oriented

Data Entry and Database

Software

Verbal and Written

Communication

Payment Processing

Lobby Maintenance

Multitasking and

Prioritization

EDUCATION

Waukegan High School

Waukegan, IL

Diploma

PROFESSIONAL SUMMARY

Professional and knowledgeable Receptionist. Offering over

17 1/2 years of experience in customer service, training

new staff, checking in patients, verifying insurance,

collecting copayments and payments. Check inventory and

order supplies if necessary, Highly motivated individual.

WORK HISTORY

Illinois Bone And Joint Institute - Receptionist

Gurnee, IL + 09/2003 - 05/2021

Greeted incoming Patients professionally and provided

friendly, knowledgeable assistance.

Kept reception area clean and neat to give Patients and

visitors positive first impression.

Confirmed appointments, communicated with Patients /

visitors and updated Patients records.

Answered central telephone system and directed calls

accordingly.

Provided clerical support to company employees by

copying, faxing and filing documents.

Restocked supplies and placed purchase orders to

maintain adequate stock levels.

Oversaw inventory materials monitoring, requisitions and

supply re-stocking.

Contact this candidate