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Customer Service Sales Manager

Location:
Denver, CO
Posted:
December 05, 2023

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Resume:

JAMIE

BABCOCK

ad1plz@r.postjobfree.com

503-***-****

Windsor, CO 80550

Dedicated customer service and sales professional

knowledgeable about preparing, packaging and stocking different products. Adept at working quickly and

maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills. Accurate and efficient salesperson with good multitasking and problem-solving abilities. Reliable and upbeat sales manager, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. PROFESSIONAL SUMMARY

Livwell - Budtender

Berthoud, CO • 10/2021 - 06/2022

WORK HISTORY

Greeted customers and helped with product questions, selections and purchases.

Organized store merchandise racks and displays by FIFO to promote and maintain visually appealing

environments.

Assisted medical and recreational use customers in identifying cannabis products and their recommended methods of use that best fit their individual needs.

Increased business sales utilizing strain and product specific knowledge.

Maintained up-to-date knowledge of store sales,

payment policies and security standards.

Sold pre-weigh and hand-weigh flower, concentrates and edibles in fast-paced environment.

Checked guests' photo identification for validity and age requirements.

• Read industry publications to maintain knowledge on SKILLS

• Organization

Merchandise Receiving,

Handling, & Account

Management

Loss Prevention Goals

Monitoring

• Sales and Promotions

• Front-Office Operations

Customer Service &

Client/Customer Meetings

• Computer Management

• Data Entry

• Database Insight

• Research Skilled

Excellent Communication

Skills

Strong Lead Development

Skills

Kaplan College - Thornton

Denver, CO • 09/2012

Associate of Arts: Insurance

Pikes Peak Community

College

Colorado Springs, CO •

01/1989

No Degree: Paralegal Studies

University of Colorado At

Colorado Springs

Colorado Springs, CO •

01/1988

No Degree: Liberal Arts And

Sciences

Cheyenne Mountain High

School

Colorado Springs, CO •

05/1987

High School Diploma

EDUCATION

Marijuana Business License LIC

# M98200

CERTIFICATIONS

Khols Department Store - Sale's Associate

Greeley, CO • 04/2020 - 10/2021

Atmel Corporation - Account Manager

Colorado Springs, Colorado • 01/1997 - 12/2000

current and future bud trends.

Weighed, prepared and packaged different types of

products.

Answered customer questions about products and

services, helped locate merchandise and promoted key items.

Prioritized helping customers over completing other routine tasks in store. Maintained stock and cleanliness while not assisting customers.

Processed accurate online sales, debit, and cash sales transactions for more than 50-100 customer orders per day.

• Managed efficient cash register operations.

Assisted customers with signing up for store loyalty programs and provided details about key benefits.

Built customer loyalty and retention by delivering excellent shopping experiences.

Answered questions about medicinal and recreational uses and effects and qualities of different strains.

Provide assistance to customers with courteous and friendly attitude.

Give appropriate response to Service Desk and POS

backup calls. Provide assistance with customer service and POS as required ensuring that company's “2

in-a-line” standard is complied with.

Provide assistance with sales floor returns and

department fitting room recovery according to

merchandising standards.

Adhere to company best practices and get involved in programs such as rewraps, even exchanges, damages, store shortage action plans, mis-mates, and defectives.

Carry out merchandising of incoming truck freight and restock sales floor in accordance with company standard and directives regarding merchandise.

Fabrication experience and preferred Account Manager for Motorola Wireless.

• Reached out to account measuring satisfaction and Apple Computers - Line Manager

Fountain, Colorado • 08/1994 - 10/1996

increased revenue.

Aided senior leadership by developing sales forecasts using analytics and sales representative feedback.

Utilized extensive database and complex EXCEL

spreadsheets for customer orders and tracking parts worldwide.

Traveled to customer sites and utilized presentation talents to garner new business.

Worked within class 100 fabrication environment in ETCH. Emergency Response Team Leader.

• Resolved issues quickly to maintain productivity goals. Managed continuous improvement initiatives to drive gains in quality, flow and output.

Reviewed work for quality and compliance with company standards and design specifications.

Standardized production procedures, job roles and

quality assurance guidelines.

Complete bottom up, building, testing, reworking

hardware/software.

Troubleshooting of products and shipping of Apple

computers

Be educated in building operations including line

maintenance of conveyor belt type build stations.



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