SIDDHARTH KUNDRAI

Mobile No: +91-995*******

E-mail: ad1pjo@r.postjobfree.com

Seeking a position in the service industry wherein I have the opportunity to augment my skill set, focusing on professional as well as personal growth. I look forward to a challenging position that would help synergize my skills with the organizational objectives.

PROFESSIONAL SYNOPSIS

AML & KYC Analyst experience in Banking & Financial Services

Experience in processing Outward Remittance – the process of sending money in foreign locations from home country

Successfully completed training in Computer Designing for Photoshop, Illustrator, Corel Draw, Macromedia Flash, and Macromedia Dreamweaver from Arena Multimedia

Hands on experience on developing designs on Illustrator on MAC systems, which are further incorporated/printed in books

Proficient in MS Office – Word, Excel, Powerpoint

PROFESSIONAL EXPERIENCE

Cognizant, Noida : 13th April 2021 – Till Date

Process Specialist (SME) Insurance Domain

Key Deliverables:

Handling customer Insurance payment check

Reissue Check on customer Account

Handling Daily Work Allocation to Team for Production cases

Genpact India Pvt Ltd, Noida & Gurugram: 27thJun 2016 – 09th April 2021

Process Developer, Sub Process Wells Fargo Bank

Key Deliverables:

Handling Customer Fraud Dispute Transaction, Unwanted Bank charges investigates & reverse fees on dispute transaction for the customers account opening in US bank

Working on Maintaining records of people who are involved in terrorist financing, drug trafficking etc

Maintaining & updating customer records, facilitating any information change requests on customer accounts (KYC)

Updating sensitive & confidential information on accounts; liaising with advisors to verify information ensuring surprise free operations

Exl Service Pvt Ltd, Noida: 25thJan 2016 – 21st Jun 2016

Executive, Sub Process Hanover Insurance

Key Deliverables:

Handling Commercial Auto Insurance Policy New Business Policy, Renewal Policy of the customers

Settled in US

Yes Bank Ltd, Gurugram: 11thJun 2015 - 20thOct 2015

Senior Officer, Outward Remittance (Trade & Finance)

Key Deliverables:

Handled Outward Remittance transactions (money transfers) from home country to another

Responsible for online transactions for advance money for traders in home to different country with respect to trading materials

Handling Payments in Swift Message MT 103

Handled collection & payment transactions for traders who have already given advance payments

Handling payment Bank to Bank money transfer and also handling correspondence Bank payments

WNS, Global Services Gurugram 25thFeb 2010 - 4thJun 2015

Ameriprise Financial Services Client, BFSI

Senior Associate, Client Account Maintenance

One of the leading and diversified financial services companies in the US, providing a wide range of financial planning, products and services, designed to be utilized as solutions for its clients’ cash & liquidity, income, protection, asset management, insurance etc. through its subsidiaries.

Key Deliverables:

Part of remote transition of processes from Philippines to India

Maintaining and updating customer records; facilitating any information change requests on customer accounts (KYC)

Updating sensitive and confidential information on accounts upon client requests, including separation, divorce and estate settlement cases

Liaising with advisors to verify information ensuring surprise free operations

Responsible for Quality Check for teams based in Gurgaon and Pune and highlighting errors to be rectified internally before being submitted to the client

Maintaining tracker-sheet for the entire team to ensure high standards of productivity

Reporting attendance schedules for the entire team on a daily basis to track agent login hours

Client: Mashreq Bank Client, BFSI

Senior Associate, Outward Remittance

One of the leading banking and financial services companies in the UAE, providing banking with one in every two households in the UAE.

Key Deliverables:

Handled Outward Remittance transactions (money transfers) from home country to another

Responsible for verifying customer signature, remitter account, beneficiary account, beneficiary Iban with different country

Responsible for quality check of remittance transactions processed by team members and took feedback sessions

Create Payment in Swift Message MT 103 or 202

Handling payment Bank to Bank money transfer and also handling correspondence Bank payments

Previous Experience

Sky Angels Animation Studio, New Delhi 1st Jun 2007 – 1st Feb 2010)

Graphic Designer (Head Of Department)

A designing firm based in Delhi, which caters to corporate houses for requirement pertaining to designing corporate logos, websites, cards, brochures, and branding support – flash banners etc.

ACADEMICS

Graduation (BA) Vinayaka Mission University 2009

Graphic Designing Arena Multimedia 2006

BPP Program Bachelor Preparatory Program (BPP) 2004

Is offered by the University to those students who wish to do Bachelor's Degree but do not have the essential qualifications of having passed 10+2. In the absence of such a qualifying certificate these students are deprived of higher education. To enable such students to enter higher education stream IGNOU has designed this programme.

Computer Hardware Global InfoTech 2004

Higher Secondary National Open School 2002

PERSONAL DETAILS

Date of Birth : 15th June, 1984

Marital Status : Married

Father’s Name : Mr. K. K. Kundrai

Nationality : Indian

Languages known : English, Hindi, Punjabi

Permanent Address : House No. 101/1- GF, Sector-12, Vasundhara, Gzb, 201012

[Siddharth Kundrai]

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