Customer Service Personal Assistant

Rachel Lang

Savannah, Georgia *****

912-***-**** E: *************@*****.***

PROFESSIONAL SUMMARY

Strong Skilled Worker who gets the job done in a timely manner. Is organized and respectful . A Team Player that goes above and beyond. Well respected in the community and is very trustworthy.

WORK HISTORY

BAKERY CLERK 01/2020 to 02/2023

Bakers Pride - 840 E Derenne Ave Savannah Ga

Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

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Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

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Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.

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Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.

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• Developed strong rapport with customers and created positive impression of business.

• Stocked merchandise, clearly labeling items, and arranging according to size or color. PERSONAL ASSISTANT 01/2017 to 01/2019

Fran Gray - 5521 Betty Drive Savannah Ga 31404

• Displayed absolute discretion at handling confidential information. Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

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• Kept detailed track of household and maintenance inventory and schedules. Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.

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Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.

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Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

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HOUSEKEEPER 02/2015 to 01/2017

Abercorn Nursing Home - 11800 Abercorn St. Savannah Ga 31419

• Disinfected and mopped bathrooms to keep facilities sanitary and clean. Emptied waste paper and other trash from premises and moved to appropriate receptacles.

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Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

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EDUCATION

Sol.C Johnson High School - 1212 Sunset Blvd Thunderbolt Ga 31404 06/2000

• Paritcipated in JROTC, Drama Class, Weight Training.

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