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General Manager Operation

Location:
Delhi Division, Delhi, India
Posted:
December 05, 2023

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Resume:

Resume

SANTOSH KUMAR SHARMA

Current Address : H-17, R-EXTN, MOHAN GARDEN, UTTAM NAGAR, WEST

DELHI 110059

Permanent Address : H-17, R-EXTN, MOHAN GARDEN,UTTAM NAGAR,WEST DELHI 110059

Date of Birth : 01/03/1979

Email : ad1pgt@r.postjobfree.com

Country Code + Phone Number : 91+989*******, 91+851******* WhatsApp Number : 91+851*******

Career Overview

Here writes an introduction that what you do, why you chose to do this and how the position you are applying for is beneficial for your future, and what is the benefit for the company if they hire you. This should not be more than five lines.

Experience

General Manager 11/2016 to till now

Royal Pepper Banquet (P.P.INTERNATIONAL PVT. LTD) Delhi, India Jobs and Responsibilities

1. Mention all administration system and admin on entire organization 2. Check all reports related to the operation-like sale report,food coast,and vendor supply 3. Coordinated with my all department H.O.D related to system and other report 4. Hire vendor according to market price and quality 5. Observed function arrangement according to menu and committed item 6. Coordinate with maintenance department all machinery are working or not before starting operation 7. Guest dealing for function booking

Food and Beverage’s Manager 10/2014 to 10/2016

Best Western Hotel Tanzania, East Africa

Jobs and Responsibilities

1. Coordinate with all related department for operation –like kitchen and operation team 2. Check ordering according to food menu and committed things are available 3. Check all supply getting before operation.

4. Responsible for excellent services – Room Services,Restaurant service, Coffee shop, Mini bar and lounge bar 5. Staff briefing for grooming and brief about operation 6. Resolve guest complaints

7. Check quality of mention standard service

Operation Manager 10/2011 to 30/2014

24 Carat khazna and platinum Delhi, India

Jobs and Responsibilities

1. Being a operation manager responsible of entire the operation 2. Check all setup work done or not according to menu 3. Lenin and staff wearing pressed and clean uniform as per company 4. Staff briefing and allocated duty

5. Check outer sources vendor come before or not

6. Delver each and every service on right item

7. Responsible for handle guest complaints

Sr. Manager 04/2009 to 07/2011

Maya Tandoori Restaurant Delhi, India

Jobs and Responsibilities

1. Responsible for check all reports

2. Control food coasting and wastage of food

3. Plan for Sales promotion and booked small gathering function for my restaurant 4. Take care about services

5. Resolve guest complain

6. Restaurant lay out of done

7. Check vender supply

Asst .Manager 01/2008 to 02/2009

Red Chilles Delhi, India

Jobs and Responsibilities

1. Responsible for check all reports

2. Control food coasting and wastage of food

3. Plan for Sales promotion and booked small gathering function for my restaurant 4. Take care about services

5. Resolve guest complain

6. Restaurant lay out of done

7. Cordiant with desk hostess for table arraignment and allotment Asst. Manager 03/2004 to 11/2008

Anchoer Resort Gurgaon, Hariyana

Jobs and Responsibilities

1. Arrange for all Maize shin

2. Proper restaurant layout of table

3. Check all crockery and cutlery in good condition 4. All linen in good condition like –table cloth,table top,cloth napkin 5. Side stations proper lay out –all cutlery and crockery keep in right slot 6. Complements are put on the counter according to menu 7. As peer reservation do arrangement of table

Sr.Caption 03/2001 to 11/2004

Wok In Cloud Delhi, India

Jobs and Responsibilities

1. Being sr. caption look after set up restaurant

2. Food delver according to order

3. Staff briefing –grooming duty allocation and check hygiene 4. Take care about services

5. Resolve guest complain

6. Check all side station ready for operation and Crockery and cutlery having proper in the station 7. Cordiant with desk hostess for table arraignment and allotment SR. Steward 01/2008 to 02/2009

Ansal chancellor Club Delhi, India

Jobs and Responsibilities

1. Responsible for set up layout

2. Side station set up according to menu

3. Order taking

4. Take care about services

5. Resolve guest complain

6. Mention hygiene and cleaning

7. Cordiant with desk hostess for table arraignment and allotment Cusal stweard 03/1995 to 12/1997

The Oberai hotel Delhi, India

Jobs and Responsibilities

1. Set up banquet according to menu

2. Serving hot item to guest

3. Full fill the guest requirement

4. Buffet layout according decide menu

5. Mention hygiene in banquet hall

6. Table set up as per menu

7. Served food with garnishing and take care about guest 10thPassed 1993

Board examination

Bihar board

All subject- English, Mathematics, Social science

10+2 1995 to1997

Bihar Intermediate education council

English Anc. history, Pol science, economics.

Graduate Diploma in Hotel Management 2003 to2006

Jagannath institute of management and technology

Skills

Here you can mention the specific skills related to work or personality you have. No more than ten

Staff management

Hospitality management

Well presented

Good communication skills

Event management

Guest service

Cash handling

Problem solving

Planning menu

Marketing & advertising

Languages

Hindi, English



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