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Customer Service Project Management

Location:
Johannesburg, Gauteng, South Africa
Posted:
December 05, 2023

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Resume:

TM

TLOTLISANG MOTLOUNG

Junior Urban and Regional Planning

27-681****** ad1pet@r.postjobfree.com

LinkedIn/Portfolio 2 Kikuyu Road, Sandton

EXPERIENCE

Junior Urban Planner

Siwafezile Solutions

10/2021 - Present Remotely

Conducting research on demographics, land use, and environmental factors to inform planning decisions.

Developing and implementing zoning regulations to guide land use and development.

Engaging with the public to gather input, address concerns, and foster community collaboration in the planning process.

Planning for essential infrastructure such as roads, utilities, and public spaces to support community needs.

Integrating environmental sustainability into planning decisions, including green spaces and energy-efficient practices.

Contributing to the creation and modification of local planning policies and regulations.

Working with architects, engineers, government officials, and stakeholders to ensure coordinated and effective planning.

Overseeing the implementation of planning projects, ensuring they align with goals and timelines.

Utilizing data and GIS for spatial analysis to make informed planning decisions.

Ensuring that planning activities adhere to local, state, and national laws and regulations.

Assistant floor Coordinator

Woolworths

11/2020 - 06/2021 Alberton

Responsibilities

Demonstrates customer service

Applies selling skills

Processes till transactions effectively

Demonstrates product knowledge and standards

Adheres to shop keeping disciplines

Demonstrates personal leadership

Merchandiser

Smollan (TIGER BRANDS)

11/2018 - 12/2018 Johannesburg

Responsibilities: Collaborating with suppliers, manufacturers, and stores to ensure proper execution of plans

Creating and organizing promotions and advertising campaigns Managing the educational materials for training employees Managing layout plans of store and maintain inventory of products Gathering information on market trends and customers' reactions to products

Analysing sales figures - reporting growth, expansion, and change in markets

SUMMARY

Experienced Urban and Regional Planner

with over 2 years of expertise in

comprehensive project management for

urban development and regional planning

initiatives. Demonstrated success in ensuring

the effective delivery of high-quality projects,

adept management of diverse stakeholders,

and adherence to rigorous specifications. A

results-oriented professional with a proven

track record of operational leadership and

strategic impact. Enthusiastic about

leveraging my skills in urban and regional

planning to enhance efficiency and

excellence in this dynamic field.

SKILLS

EXCEL Gmail Layout

Mathematics powerpoint

Product Knowledge Python

HTML Language Revit Autocad

Communication

Project management

Problem Solving Teamwork

LANGUAGES

English

Native

STRENGTHS

Quality Project Delivery

Developed through managing

construction projects, ensuring attention

to detail, and maintaining high standards

in project execution.

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EXPERIENCE

Part-time

Smollen

01/2019 - 01/2019 Location

Which of your achievements match the job you’re applying to? Promoter

Smollen

04/2020 - 07/2020 Location

Responsibilities: * Promoting varies products serves and brands Informing customers about the specific product or service persuading customers to buy

Dealing with customers

giving out flighers

approaching clients

EDUCATION

Graduate in Urban and Regional Planning

University of Johannesburg

01/2022

National Senior Certificate

Eden Ridge High School

01/2018 - 2018

Degree and Field of Study

School or University

Date period

STRENGTHS

Effective Contractor and Supplier

management

Gained through practical experience in

coordinating with contractors and

suppliers, optimizing communication, and

fostering productive working

relationships.

Operational leadership

Cultivated through leading project teams,

making strategic decisions, and

overseeing day-to-day operations to

ensure project success.

Strategic Contributions

Developed by actively contributing to the

strategic aspects of project planning,

identifying opportunities for

improvement, and implementing

effective solutions.

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