Medical Assistant Customer Service
Resume:
**********@*****.***
Covington, LA
CONTACT RELEVANT EXPERIENCE
Patient Advocate - Volunteer
Acts as a support group leader for state of Louisiana Assists patients meeting financial obligations utilizing sliding scale system
Improves institutional policies based on collected and analyzed data
Educates medical staff and patients by developing informational materials.
CARES Foundation 2009 - Current (volunteer)
Bachelor of Science, Biology
GPA 3.75
Gamma Beta Phi
Southeastern Louisiana University 2009
EDUCATION
Advocacy Specialist
LAUREN
BLANKE
Advocacy specialist with 17 years of cumulative experience in customer service, care, and outreach. Proficient in client relations, patient care, and all forms of administrative support. On-Call Service Representative
Assisted social service workers with improving communication between case managers and clients
Resolved issues based on thorough investigation of customer concerns
Improved processes and products by relaying customer feedback.
Met inbound customer needs while maintaining strict performance targets
Managed records of all customer interactions and transactions Tracked accurate logs of daily activities
Care, Inc. 2018 - 2020
Data Entry and
Recordkeeping
Interviewing
Report Writing
Family Assistance
Organization
Written and Oral
Communication
Time Management and
Planning
Microsoft Word
Google Drive
Decision Making
Task Prioritization
Multitasking
SKILLS
Contact this candidate