+985-***-****

ad1pcb@r.postjobfree.com

Covington, LA

CONTACT RELEVANT EXPERIENCE

Patient Advocate - Volunteer

Acts as a support group leader for state of Louisiana Assists patients meeting financial obligations utilizing sliding scale system

Improves institutional policies based on collected and analyzed data

Educates medical staff and patients by developing informational materials.

CARES Foundation 2009 - Current (volunteer)

Bachelor of Science, Biology

GPA 3.75

Gamma Beta Phi

Southeastern Louisiana University 2009

EDUCATION

Advocacy Specialist

LAUREN

BLANKE

Advocacy specialist with 17 years of cumulative experience in customer service, care, and outreach. Proficient in client relations, patient care, and all forms of administrative support. On-Call Service Representative

Assisted social service workers with improving communication between case managers and clients

Resolved issues based on thorough investigation of customer concerns

Improved processes and products by relaying customer feedback.

Met inbound customer needs while maintaining strict performance targets

Managed records of all customer interactions and transactions Tracked accurate logs of daily activities

Care, Inc. 2018 - 2020

Data Entry and

Recordkeeping

Interviewing

Report Writing

Family Assistance

Organization

Written and Oral

Communication

Time Management and

Planning

Microsoft Word

Google Drive

Decision Making

Task Prioritization

Multitasking

SKILLS