Orlando Diaz

*** * ******** **. *** Angeles, CA *0026 / 626-***-**** / ad1pc7@r.postjobfree.com

Professional Summary – Highly motivated and knowledgeable bartender/server with experience in service and management. Very personable customer service and an ability to maintain professionalism in a fast paced working environment. Looking to expand and grow within the service industry and all related facets.

KEY STRENGTHS

• Multiple years of experience in a bar environment

• Customer Service: Great attitude, very friendly, and experienced.

• Displays exemplary knowledge and use of food handling/safety protocols

• Stocking: Efficient organization and stocking of products.

• Supervising: Training, ordering of products, proficient in Excel and MS Word.

• Cashier: Very adaptable to different cash register programs; experience with MICROS, Square, and Revel.

• Knowledgeable: Very familiar with wine, beer, and cocktail lists.

•Flexible scheduling with the ability to work weekends, holidays, and special events.

•Private catering: Has experience with running, preparing and working private catering and bartending

EDUCATION

Mark Keppel – High School Diploma

Pasadena City College – General Education

RELEVANT EXPERIENCE

EVENT MARKETING AGENT at HYATT VACATION CLUB

TUSTIN, CA 2023- PRESENT

Set up the presentation booth and properly display slicks on the counter during the events

Cold approach the guests in attendance and pitch them the product and bring them to the booth counter/table

Give a quick/brief and incentivized marketing presentation to any and all potential prospects

Pre-qualify all interested parties and schedule them for an appointment to tour our resorts with a sales agent

Secure either the tour deposit or payment for the package chosen and wrap up the presentation

SERVER at TRES LA CATERING

LOS ANGELES, CA 2023- PRESENT

Responsible for setting up the dining tables as well as all prep and staging areas for the events

Have an understanding of the timetable and the events on the schedule, as well as the positions assigned to me for each section of the event

Serve and cater to all guests attending the event/function and keep the main areas clean

Maintain a professional attitude at all times and show proper hospitality to the guests

Rotate all items and positions to best fit the need of the event as well as shifting and restaging the venue

EVENT SALES AND MARKETING at LAYRITE POMADES

COSTA MESA, CA 2022- PRESENT

Responsible for having a clear understanding of all products within the brand as well as promoting and answering all questions brought on by all potential customers

Present a clean and organized booth and maintain a properly merchandised display of products at all times

Facilitate all sales (both cash and on shopify), and handle the cash box at all times

Responsible for setting up and breaking down all tables, canopies, signs, and left over products as well as loading and unloading the truck (both at the events and back at the office)

SERVER / POOL SERVER/BARTENDER at SHERATON UNIVERSAL HOTEL

UNIVERSAL CITY, CA 2022- 2023

Responsible for greeting, seating, serving, occasionally mixing/pouring alcoholic beverages, and bussing for all hotel guests dining at the mix lounge/bar in the lobby

Regularly prepare mixed drinks and run food/drinks to all poolside guests as well as bussing and maintain cleanliness when working the pool bar

Restocking/preparing serving and bartending stations as well as reorganizing seating areas located at the pool

Responsible for maintaining fast and efficient service in a busy and demanding environment

SERVER / BARTENDER at SEALEGS BAR AND GRILL

LAX, CA 2017-2020

Fully trained with knowledge of craft cocktails and extensive wine list

Regularly prepared mixed drinks, poured beer and wine for patrons, and maintained all responsibilities behind the bar

Served tables and attended to customers immediate needs including food and beverage service

When not attending to the bar, would expedite food to the patrons at the bar assisting my teammates

Kept a well maintained FOH presentation including the merchandising of our extensive wine collection

SERVER / BARTENDER at BARNEY’S BEANERY

LAX, CA 2016 - 2020

Regularly prepared mixed drinks, poured beers, and handled all responsibilities behind the bar

Served tables and attended to customer’s immediate needs including food and beverage service

Fully trained with knowledge of beer, wine, and cocktail lists

Daily responsibilities included maintaining a clean work environment and supplying future shifts

FOH duties including greeting customers upon entry

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