Great customer service, Data entry, Receptionist, Special Events

BRITTANY D. JONES

**.********@*****.*** 702-***-****

Objective:

To obtain a full time career position of responsibility and challenge where I am able to utilize my current abilities and skills as well as obtaining new skills and opportunities to grow with the company.

QUALIFICATIONS:

•Excellent written and verbal communication skills; professional, organized, efficient and creative.

•Expertise in anticipating and responding to customer needs; dependable, responsible and dedicated.

EMPLOYMENT HISTORY:

03/2011- 09/2013: Hard Rock Hotel & Casino ~ Model Cocktail Waitress

Duties include serving food, garnishing drinks, using POS system to put in guests orders. Responsible for bottle service. Maintained 100 percent of expected image as hired. •07/2010-01/2011: Barry Levinson & Associates ~ Legal Receptionist/Assistant

Duties include greeting clients; answering 10 lines; written and verbal messages;

calendaring for attorneys, client meetings, court hearings, traffic tickets, etc; assisting clients with intake sheets and information packets for initial consultations; accepting and logging all client payments and retainers; handling every situation in a professional manner.

•12/2009-03/2010: P.F. Chang’s China Bistro in Summerlin ~ Hostess Duties include greeting, seating and coordinating guests to be seated in an organized and timely manner. Checking restaurant for cleanliness and a safe environment.

• 05/2008-02/2009: Dal Toro Ristorante in Palazzo Hotel and Casino ~ Hostess Duties included greeting and seating guests. Also was a host and served for banquets and special events. In charge of taking ending transactions of room comps. Represented restaurant by handing out promotions and special events for restaurant.

• 02/2007-06/2007: Specialists Real Estate ~ Property Management Coordinator Duties included extensive filing. Maintaining current tenant/owner records and spreadsheets. Contacting clients regarding pertinent business matters. • 06/2005-02/2007: Specialists Real Estate ~ Receptionist- Duties included answering a multi line phone system. Directing calls to the proper department. Greeting walk in customers and assisting with their needs. General office duties including filing, faxing, ordering supplies, mailings, mail sorting, and other miscellaneous tasks.

EDUCATION:

UNLV - University of Las Vegas (33 credits)

CSN - College of Southern Nevada

Palo Verde High School - Advanced Diploma

Sophomore ~ Hospitality Major, University of Las Vegas, Las Vegas, Nevada References are available upon request.