COURTNEY GUZELLI

SUMMARY

Multi-talented business leader bringing 6 years of experience as

successful CEO/Sales Representative. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs. Key expertise in Aesthetics industry. EXPERIENCE

CEO, 01/2018 - Current

Luxe Skincare + Lashes - Brush Prairie, CO CONTACT Address: Brush Prairie, WA 98606

Phone: 360-***-****

Email: ad1pab@r.postjobfree.com

SKILLS

Created financial models to forecast future business performance and identify areas of improvement.

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Developed strategic plans and objectives to ensure organizational growth and profitability.

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• Negotiated contracts with vendors, suppliers, and partners. Analyzed market trends and competitor activities to inform product development decisions.

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Represented the company at conferences, trade shows, networking events.

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Ensured compliance with government regulations regarding safety standards and labor laws.

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Cultivated strong relationships with business partners by providing exceptional customer service.

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Checked supplies inventory regularly to ensure adequate stock levels at all times.

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Recommended additional treatments or products based on individual customer needs.

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Maintained up-to-date knowledge of latest trends in esthetics industry through research.

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Kept detailed records of client visits, treatments performed, and product purchases.

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• Built positive client relationships and guided clients through treatments. Adhered to established policies and procedures when handling customer accounts.

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• Identified and developed new markets for products or services. Established relationships with key clients, while maintaining existing customer base.

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Monitored industry trends and competitor activities to stay ahead of the competition.

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• Self driven

• Motivated

Strong organizational and planning

skills

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• Exceptional customer service

• Excellent communication

Proficient with computers and

multiple software programs

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Ability to adapt to a fast paced

environment

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• Multi-tasking

• Goal setting

• Interpersonal skills

• Rapid learner

• Strategic Planning

• Organizational Management

• Regulatory Compliance

• Consulting

• Revenue Growth

• Productivity Performance

• Business Management

• Operations Management

• Cost Breakdown Analysis

Orthodontic Assistant/Treatment Coordinator, 01/2013 - 01/2018 Pacific Dental Services - Portland, OR

EDUCATION AND TRAINING

Master Aesthetician

Spectrum Advanced Aesthetics - Tigard, WA

Bachelors in Business Administration

Washington State University - Vancouver, WA

Esthetics

Portland Beauty School - Portland, OR

Certificate in Dental Assisting

Charter College - Vancouver, WA

Generated new sales leads through cold calling and networking activities.

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Organized client visits, presentations, product demonstrations and trade shows.

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Assisted orthodontist with patient treatment plans and discussed payment options.

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Greeted patients, verified insurance information and scheduled appointments.

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Maintained records of patient treatments, progress reports and payments.

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• Responded to inquiries from patients regarding their treatment plan.

• Provided patient education on the importance of proper oral hygiene. Processed invoices for supplies and equipment used during orthodontic procedures.

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Handled customer complaints in a professional manner and resolved issues promptly.

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Prepared financial statements for review by the orthodontist or office manager.

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Communicated between doctor, staff members, suppliers, vendors and insurance companies.

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• Planned marketing strategies to attract new patients to the practice. Collaborated with administrative staff in developing policies and procedures.

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Developed effective relationships with referral sources within the community.

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Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

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• Sales and Marketing

• Negotiation

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