Senior account executive

Heather Twardus

S ENIOR ACCOUNT E X ECUTIVE

ProlCe

SENIOR ACCOUNT SALES EXECUTIVE

Fuel growth, consistently generating $45 million+ in revenue throughout distinguished career

Champion client engagement, revolutionizing, prospecting, and cultivating inwuential netkorys are ye. strengthsf Recognized bor tenacit., -oundless energ., organizational prokess, and a borkardPthinying approachf xroven a-ilit. to esta-lish and maintain e cellent communication and relationships kith clientsf E perienced kith the latest cutting edge development tools and proceduresf Adept in anal.tical thinying, strategic planning, leadership, and -uilding strong relationships kith -usiness partnersf• OREM ORNPMTMIOSMm

B Dusiness Mevelopment

B Dusiness /anagement

B Communication

B Cross Selling F UpPSelling

B Customer Service

B jacilities /anagement

B Relationships Duilding

B Operations /anagement

B xroGect /anagement

B Reberral Leneration

B Sales /anagement

B Strategic xlanning

B Team Duilding

B Time /anagement

B Client Dusiness Needs

MpyConpeit HDstorn

SENIOR EXECUTIVE ACCOUNT MANAGER, WFG National Title Insurance Company

AxRI2 0 1 8 — ( xRESENT

Maintain and grow key client relationships. Oversee a portfolio of strategic accounts, deliver tailored solutions, and collaborate with cross-functional teams to achieve revenue and growth targets. Focus on long-term partnership building, client satisfaction, retention, and organizational success.

B Uncovered revenue grokth opportunities through prospecting activities and client bollokPups )non-direct clients, third parties on the transactionq, leading to

$100K+ monthl. increase in revenuef

B Duilt strong relationships, groking portbolio to 100+ real estatePrelated accounts, generating strong retention outcomesf

B Mevised ebbective strategies that .ielded grokth in nek -usiness ac9uisitions -. leveraging netkorying, reberral sources, prospecting, events, social media, and e panding the center ob inwuence among the e isting client -asef LetaDCs

Shingle Springs, 564—0

United States

71—P@—8P8455 /o-ile

heathertkardusH.ahoofcom

kDibs

2inyedin

mbDCCs

Attention to Metail

Active 2istening

Communication Syills

Ward %orying

Conwict Resolution

2eadership and Teamkory

Critical thinying and pro-lem

solving

Customer Service

SelbPmotivation

jast 2earner

A-ilit. to %ory Under xressure

Time /anagement

xu-lic Speaying

HoAADes

gol#ng

gardening

#shing

outdoors

horses

SENIOR KEY ACCOUNT MANAGER, Old Republic Title

/ARCW 0 1 8 7 ( AxRI2 0 1 8 —

Oversaw critical client accounts, ensured tailored solution delivery, and achieved revenue and growth targets. Collaborated with cross-functional teams to address client challenges and opportunities while maintaining a sharp emphasis on client satisfaction, retention, and organizational success.

B Achieved an annual revenue ob $14.5M+ through bee generation, leading to a 1003 increase in maryet sharef

B Doosted the client account -ase -. 983 through preP9ualib.ing prospects and implementing ebbective sales techni9uesf

NEW BUSINESS DEVELOPMENT EXECUTIVE, Fidelity National Title AxRI2 0 1 1 — ( /ARCW 0 1 8 7

Excelled in expanding business by identifying growth opportunities through research, lead generation, and strategic sales and marketing, consistently surpassing revenue and growth targets. Conducting cross-selling with real estate vendors daily. Lenerated over $3M in annual revenue -. launching the %illok Llen ob#ce bolloking the ac9uisition ob Alliance Titlef

TMOHISOck ORNPMTMIOSMm

Wu-Spot •B //I B /./TA B Agent pro 07@ B Mata Trace B jetch B Dom- Dom- B Dreaythrough Droyer B Canva Real Estate CR/ B AI Real Estate •B Lrammarl. B Do Net B AI ChatDot •B Altos B Corbact B RxR B Top Wap Mdu&atDoi W OredeitDaCs

General Sales & Merchandising – Marketing Operations Degree Program, El Dorado High School District, Placerville, CA

B Insurance 2icense Q1L7@815 SD8++ B %jL National Title Insurance Compan. cmmROScTSRIm

Santa Clara Association ob Realtors B San /ateo Association ob Realtors B Silicon Valle. Association ob Realtors %omen Council ob Realtors )%CRq B Wispanic Association ob Realtors B Vietnamese Association ob Realtors •xhilippine Association ob Realtors B 2LDT’$ Association ob Realtors B Doma B Attorne. Danyer CxA /i ers NAR B CRE% NAIOx B Silicon Valle. Commercial Droyers cFcELm W cETSOkM UMcT'EMm

xeopleYs Choice Akard B WFG Title

Dest Revenue Akard B WFG Title

Revenue Leneration :8f6/ MoM B %O% Akard )2019, 2020, 2021q B WFG Title Account E ecutive ob the /onth B Circle ob E cellence B Old Republic Title jeatured in NeksDriebsN Old Repu-lic Title B Social /edia Selling Success kith Weather Thompson Tkardus

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