ELITA MILLER

*** ******** *** ******* ****, Illinois 60409 Ph. 708-***-**** Email: ad1p73@r.postjobfree.com

QUALIFICATIONS

Excellent knowledge of medical terminology and hospital administration, Self-motivated, dependable, reliable, and hardworking

Pay strong attention to detail, adapt easily to changing environments

Team-oriented with the ability to work individually or in a group.

Excellent problem-solving skills and communication skills. Computer literate in Oracle, Lawson, Peoplesoft, SAP ERP applications. Proficient skills in Microsoft Word,

PowerPoint, Excel, Windows. Strong verbal, written, coordination, analyzing, observation and interpersonal skills.

EDUCATION

Bachelor of Science

Elmhurst College, Elmhurst, IL – Completion 6/2005

Ann & Robert Lurie Children’s Hospital 04/2019 to Present

Purchasing Buyer

Monitors and ensures compliance with organization standards and policies and procedures.

Manages day to day business processes within all procedural areas, including purchase order creation, backorder management, invoice matching, and new vendor authorization.

Coordinates activities involved with pricing and maintenance, working closely with the Purchasing Analyst.

Reviews and routinely process daily, weekly and monthly reports. Adjusts communicates any changes or delays in a timely manner to the requester and or relatable staff member.

Ensures timely deliveries to meet customer demand while maintaining fiscal budget integrity. Assists departments with return or repair of necessary merchandise or equipment.

Works closely with Accounts Payable department staff to resolve invoice discrepancies utilizing system reports and processes ensuring timely and accurate payment of purchase order invoices.

Promotes quality service through problem-solving skills fostering positive communication and interpersonal relationships with medical center staff.

Performs job functions adhering to service principles with customer service focus of innovation, service, excellence and teamwork to provide the highest quality care and service to patients, families, co-workers and others.

Franciscan Health – St. James Medical 11/2018 to 03/2019

Emergency Room Unit Secretary

Acts as secretarial resource for the physicians, staff, and charge nurse.

Manage duties of the reception areas and ensure safety for patients and visitors

Serves as a mediator between patients and medical staff

Assists with admission process for patients to ICU, GMF, TELE etc Units.

Maintains inventory of administrative supplies for the department

Assists in the senior doctors in handling documents

Answerrs heavy telephone traffic, direct calls as appropriate and ensure messages were relayed appropriately

Oversee equipment maintenance and repair through liaising with equipment vendors and maintenance personnel.

Uber / Lyft Driver - Chicago, IL 05/2018 to 11/2018

Driver

Provide clients with reliable transportation to a variety of locations around the Chicagoland area

Use the Uber / Lyft application to accept requests for pickup and drop offs

Respond to customers’ call and determine urgency by conversing with them

Assist disabled passengers with baggage and travel needs

Assist passengers with questions about their journey

Provide superior customer service

Ensure passengers make it to their destination’s safety and in a time manner all while in a relaxed atmosphere

Determine the pickup destinations and contact customers to assure them that their ride is on the way

Drive the car to pick up detinations marked on Uber/Lyft application

Keep vehicle clean and in great working order

Use the GPS and Google maps to determine destination locations, and accept customers directions if voluntary

Drop customers off at their destination, and accept payments for payments for services rendered

Perform preventative and regular maintenance on cars to ensure that they are kept in good working order

University Hospital of Chicago - Chicago, IL 11/2009 to May 2018

Purchasing Agent

Verified purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives

Forward available inventory items by verifying stock; scheduling delivery; updating monthly usages.

Processed purchase orders and verify specifications and price in the procurement system; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department

Obtained purchased items by forwarding orders to suppliers; monitoring and expediting orders, track order statuses

Verified receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers

Authorized payment for purchases by forwarding receiving documentation

Kept information accessible by sorting and filing documents

Responsible for purchasing planning and control information collect, analyze, and summarize data and trends

University of Chicago Hospital - Chicago, IL 12/2006 to 11/2009

Emergency Room Coordinator

Scheduled and registered all patients to the hospital applicable to ensure prompt, accurate, and timely appointments

Recorded appropriate insurance information and notify third-party payer for prior-authorizations as contractually dictated

Adhere to all CMS, JCAHO, OSHA, and Infection Control requirements pertaining to the admitting process

Obtained, verified, and accurately entered all patient information received from patient or family member as needed for registration. Coordinated efforts with Financial Counselors

Ensured all required information is obtained and entered to ensure the billing of the identified revenue source

Developed and maintain office organization including filing system, record keeping, messaging, and clean work environment

Called in patient X-ray and MRI request; called in patient transport to another hospital, facility or residence

Elmhurst Memorial Hospital - Elmhurst, IL 02/2004 – 12/2006

Health Information Management Technician

Reviewed patient records for timeliness, completeness, accuracy, and appropriateness of data

Organized and maintain data for clinical databases and registries

Track patient outcomes for quality assessment

Used classification software to assign clinical codes for reimbursement and data analysis

Electronically recorded data for collection, storage, analysis, retrieval, and reporting

Protected patients’ health information for confidentiality, authorized access for treatment, and data security

Answered high volume of calls, consult with different departments of the clinic to fulfill overall needs of the clinic

Completed tasks such as searching and retrieving charts for future appointments

Xerox, fax, and file doctor's appropriate PHI for appointments located in three different hospital locations

Reference Available Upon Request

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