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Customer Service Medical Center

Location:
Puntod, 9000, Philippines
Posted:
December 05, 2023

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Resume:

BRYAN VERGIL FLORES VELASCO

Purok *A Pioneers Village Tambo

Hinaplanon, Iligan City 9200

Mobile No.: 096********

E-mail: ad1p6s@r.postjobfree.com

To be part of a service and goal-oriented entity wherein I can work in a professionally challenging environment and thereby will assure me stability and growth in both personal and work related matters.

TERTIARY : Iligan Medical Center College

Bachelor of Science in Medical Technology

1997 to 2001

SECONDARY : La Salle Academy

1993 to 1997

PRIMARY : Iligan City Central School

1987 to 1993

Age : 42

Date of Birth : 03, January 1981

Place of Birth : Quezon City

Nationality : Filipino

Civil Status : Married

Gender : Male

Height : 5’8’’

Weight : 75kg.

Religion : Roman Catholic

Rural Sanitary Inspector

LGU KAUSWAGAN, LANAO DEL NORTE

October 2019 to Present

● Prevention and control of diseases from spreading in the community

● Initiate the proper implementation of environment sanitation making their roles with regards to the health of the community

● Participate in the health education process

● Attends complaint

● Provides technical assistance

● Submits periodic report

Team Head/ Supervisor

LBC Express Inc. - CEBU/BOHOL

June 2008 to October 2019

● Create an inspiring team environment with an open communication culture

● Set clear team goals

● Delegate tasks and set deadlines

● Oversee day to day operation

● Monitor team performance and report on metrics

● Motivate team members

● Discovers training needs and provide coaching

Forwarding Associate(Air Freight and Sea Freight)

LBC Express Inc. Cebu City

● Monitoring status of shipments and updating clients accordingly

● Coordinating with respective internal departments to input/update the Stock System

● Inputting & finalising worksheet in accounts system

● Processing of Certificates of Origin

● Sending vessels movement report on a monthly basis

● Logging on all vessel related details and information

● tracking the movement of freight using software and satellite technology.

● organising the transportation of freight between intermediate destinations – usually cargo terminals, port facilities

Delivery Associate

LBC Express Inc. - CEBU CITY

● Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

● Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

● Assisting with loading and unloading items from vehicles.

● Providing excellent customer service by answering customer questions about products and services offered by the company

● Filling in for other members of the delivery team when needed, such as helping with customer service issues on the phone or in person

● Communicating with customers about special promotions or upcoming events

● Loading and unloading merchandise from delivery trucks and vans according to company procedures

● Operating a forklift to move large boxes or other heavy items that cannot be lifted by hand

● Accurately scanning and packing items according to customer instructions

● Loading trucks with boxes and other items for delivery to customers or other businesses

● Maintaining a clean work environment by removing debris or trash from floors or shelves

● Using computer software to track shipping information such as package contents, delivery addresses, and estimated arrival times

● ensures that products are delivered on time and in the proper condition. Exchange Associate Warehouse

LBC Express Inc. Pasay City

● Welcome delivery trucks.

● Receive and track shipments.

● Embark merchandise in delivery trucks using appropriate tools.

● Accommodate and carefully handle fragile merchandise.

● Track and document exact shipment arrival and departure times.

● Tag and label merchandise.

● Label and stockpile merchandise according to size, shape, and type.

● Box, wrap and pack the merchandise in accordance with relevant procedures and standards

● Prepare all orders for shipment

● Record and manage all impaired or damaged merchandise items

● Operate adequate merchandise management tools (for example, forklift)

● Enter data in inventory and logistics software programs PERSONAL SKILLS/TECHNICAL SKILLS

● Computer Knowledge (MS Word, Excel, Power-point, Internet, etc.)

● Committed to my work

● Highly Organized and Efficient

● Good Communication

● Have passion for service and with good customer-relation skills AUGUST 2023 WASH - WATER, SANITATION AND HYGIENE TRAINING APRIL 2023 HOUSEKEEPING SERVICES NC1

JUNE 2022 PHILIPPINE INTERGRATED DISEASE SURVEILLANCE AND RESPONSE, EVENT BASED SURVEILLANCE, SPECIMEN MANAGEMENT AND ESU

ESTABLISHMENT WORKSHOP

SEPTEMBER 2022 BASIC LIFE SUPPORT AND STANDARD FIRST AID MAY 2021 ELECTRICAL INSTALLATION AND MAINTENANCE

APRIL 2020 DENGUE VECTOR CONTROL AND SURVEILLANCE

JANUARY 2019 CDSP- EFFECTIVE BUSINESS COMMUNICATIONS JANUARY 2019 MOVE! MOTIVATION AND VALUES ENHANCEMENT PROGRAM 2 JULY 2019 SDP- FOUNDATIONS OF LEADERSHIP

JULY 2015 DELIVERY TRAINING

MAY 2011 VMV/ CUSTOMER SERVICE WORKSHOP

DR. ARTHUR DALE Y. LAGUERTA M.D.

ATTY. JOHN DALE CANTALEJO

MAYOR ROMMEL C. ARNADO

I hereby certify that the above information are true and correct to best of my knowledge and belief.

Bryan Vergil F.Velasco

Applicant Signature



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