Manager
Resume:
Drachonetez Stegall
Various
Cincinnati, OH *****
*************@*****.***
To Obtain an entry level position in an happy an positive environment as administrative support at which my thirteen years of customer service, accurate documentation and attention to detail can contribute to the mission and profitability of the organization. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Merchandise Processor
Eddie Bauer - Columbus, OH
October 2019 to Present
Learned how to label case management.
Merchandise processor
Tag and prep
Returns department
Amazon Warehouse Associate
Amazon Fulfillment Associates - Hebron, KY
October 2017 to Present
used there software.
Certified in production management.
Certified in inventory management.
Established a logistic support program to effect and sustain a unified operations. Managed day to day activities to support production schedule. Reviewed materials requirements against materials availability. managed inventory.
Able to diverse group .
Janitorial Worker
Atnea - Columbus, OH
August 2016 to Present
Cleaned office buildings
Cleaned Restrooms
Housekeeper
Tri-Health - Cincinnati, OH
December 2011 to Present
• Cleaned commercial establishments such as hospitals.
• Cleaned areas such as rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and offices.
• Emptied and cleaned wastebaskets.
• Transported trash to disposal areas.
• Replenished supplies such as linens and bathroom items.
• Maintained storage areas and carts.
• Dusted and wiped clean furniture, files, fixtures, paneling, window sills, glass tops, wall hangings and fixtures.
• Used equipment to clean rugs, carpets, upholstered furniture and draperies.
• Removed smudges from vertical surfaces such as doors, door frames, light switches and partitions.
• Maintained floors and carpets.
• Used prescribed solutions to clean blinds, windows and walls.
• Swept or vacuumed stairways.
Owner/Operator
PENNY'S
June 2014 to August 2019
I had employees that worked under me and I also ran my on Janitorial company. Logistic Receiver
Staffmark - Hebron, KY
August 2016 to June 2017
• Prepared orders for shipment following order tickets, purchase orders.
• Followed regulations to ship orders by air.
• Generated appropriate shipping documents, including packing lists.
• Inspected all deliveries for completeness, quality and accuracy.
• Labeled items as required.
• Directed received items to appropriate departments.
• Prepared and maintained computer records.
• Shipped through international shipping carriers.
• Cleaned and maintained work areas, processing areas.
• Operated equipment such as motor vehicles.
• Assisted in inventory control.
Logistic Associate 1
Ingram Micro - Hebron, KY
December 2015 to July 2016
• Supported implementation of supply chain program design
• Set up and maintained databases.
• Maintained quality and cost control.
• Established logistics requirements based on analysis of customer data such as operation characteristics.
• Researched advances in logistics technology.
• Applied appropriate technology to improve logistics process.
• Analyzed logistics systems.
• Identified performance issues.
• Interviewed clients about their distribution networks.
• Certified in production.
• Used desktop publishing and web development software such as Adobe InDesign.
• Used office suite software such as Outlook.
Janitorial Worker
La Fitness - Cincinnati, OH
May 2011 to January 2012
• I provided safe cleaning, customer service to about 500 or more customers; children at the gym
• I provide customer service to the customers and check them into the system etc. Administrative Assistant
Cincinnati Youth Collaborative - Cincinnati, OH
August 2010 to August 2010
• This was internship.
• Accurately maintained database, mentor training folders and managed files
• Created and resourced extracurricular activities for girls between the ages of 7 to 17.
• Took stock of inventory and efficiently maintained call logs. Operator
Cincinnati Bell - Cincinnati, OH
May 2009 to October 2009
• I managed the home phone and wireless accounts systems and help the customers troubleshoot accounts
• Set up and researched accounts to ensure that credits were due to the customer per management
• Add services to accounts per management
Facilitator
Jobs and Family Service - Cincinnati, OH
September 2001 to December 2004
• Provided supervision and monitoring of up to 20 minors while parents
• Participated in court ordered activities.
Customer Service Representative
Convergy's - Cincinnati, OH
February 2000 to June 2003
• Provided superior customer service creating customer accounts, troubleshooting and resolving customer issues.
• Adding on accounts with Direct T.V.
• Or canceling accounts
Teacher
Convergy's - Cincinnati, OH
August 2001 to September 2001
• Keeping children clean and safe environment.
• Provided nurturing supervision and instruction to up to 12 children ages 3 to 5yrs.
• Developed and implemented lesson plans and maintained detailed files. Mail Clerk
Convergy's - Cincinnati, OH
April 2000 to February 2001
• Provided good customer service for P &G
• Sorted and delivered mail with accuracy and customer service.
• Organized and maintained mail room/boxes for entire P&G floor. Education
Bachelor of Business in BBus
Tiffin University
2013
Associate of Applied Business in Business Management Brown Mackie College
2010
Skills
• customer service (4 years)
• inventory (Less than 1 year)
• RECEPTIONIST (4 years)
• RETAIL SALES (4 years)
• shipping (Less than 1 year)
• Warehouse Associate
• Order Puller
• Forklift
• Picker Packer
• Shipping Receiving
• Program Design
• Web Development
• Hotel experience
• Hospitality
Certifications and Licenses
Forklift Certified
December 2017 to 2020
Additional Information
Skills
10 Key, Administrative Support, Charts, Communication Skills, Cost Control, Customer Relations, Customer Service, Customer Service Skills, Data Entry, Database Administration, Desktop Publishing, Dispatching, Doors, Fast, File Management, Indesign, Instruction, Inventory Management, Languages, Logistics, Mentoring, Microsoft Mail, Microsoft Office, Microsoft Outlook, Microsoft Windows, Multi - Line Telephones, Multi-line Telephones, Networking, Nursing, Office Equipment, Program Design, Quality, Shipping, Supervisory Skills, Supply Chain, Switches, Telephone Skills, Tops, Troubleshooting, Web Site Production
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