Academic qualification

● Secondary from Loreto Day School Sealdah –

West Bengal Board – 2014.

● H.S from Loreto Day School Sealdah – West

Bengal Board – 2016.

● B.A (Sociology honours) from Jogamaya

Devi College – Calcutta University – 2019.

Personal details

● Date of Birth : 08/04/1995

● Father’s Name : Late. Sk Abul Quasim

● Language Known : English, Hindi & Bengali

● Gender : Female

● Marital Status : Married

● Nationality : Indian

● Hobbies : Reading books, listening to music and

visiting new places.

Afreen Khatoon

842*******

ad1p41@r.postjobfree.com

2/2, Serang Lane

Kolkata - 700014

Career objective

I am seeking a challenging position where the

knowledge which I have gained can be utilized

for the development of the organization and to

make contribution of my skills to serve better for the progress of the organization with my

devotion, dedication, & determination.

Skills

Scheduling and Calendar

Management

Expense Reporting

Appointment Coordination

Travel Administration

Administrative Support

Inventory Management

Records Management

Data Entry

Office Administration

Verbal and Written

Communication

Schedule Maintenance

Supply Inventory Control

Legal Documentation and

Reporting

Recordkeeping and

Bookkeeping

Cleaning and Sanitizing

arrangements

Document and File

Management

Payment Distribution

Travel Planning

Recruitment and Hiring

Recordkeeping

WORK EXPERIENCE

Worked as a CUSTOMER CARE EXECUTIVE at VISHNU SOLUTIONS PVT LTD from January 2017 – July 2017.

JOB RESPONSIBILITIES: -

Handling calls of customers, agents and engineers.

Solving customers queries.

Registering complaints of customers and agents.

Registering new products of customers and agents.

Forward the problems not solved to the higher authority. Worked in SIEMENS ENTERPRISES as a RECEPTIONIST CUM ADMIN from July 2017 – July 2019.

JOB RESPONSIBILTIES: -

● Manage the front office.

● Coordinate with the back office.

● Manage phone calls and correspondence (e-mail, letters, packages etc.)

● Create and update records and databases with personnel, financial and other data.

● Assist colleagues whenever necessary.

● Organize and schedule meetings and appointments.

● Maintain contact lists.

● Develop and maintain a filing system.

● Provide general support to visitors.

● Provide information by answering questions and requests.

● Handle multiple projects.

● Carry out administrative duties such as filing, typing, copying, scanning etc.

● Write emails on behalf of other office staff.

● Maintain computer and manual filing systems.

● Reply to email, telephone or face to face enquiries.

● Greet and assist visitors to the office.

● Photocopy and print out documents on behalf of other colleagues.

● Maintaining computer system by updating and entering data.

● Posting job ads and organizing resumes and job applications.

● Scheduling job interviews and assisting in interview process.

● Recruitment

● Support the recruitment process.

● Participating in recruitment efforts.

Working in INDUS INTEGRATED INFORMATION MANAGEMENT LIMITED as a FRONT OFFICE EXECUTIVE from December 2020 – till date JOB RESPONSIBILTIES: -

● Manage the front office

● Manage phone calls and correspondence (e-mail, letters, packages etc.)

● Reply to email, telephone or face to face enquiries.

● Courier management – incoming and out going

● Assist colleagues whenever necessary.

● Carry out administrative duties such as filing, typing, copying, scanning etc.

● Overall office maintenance

● Ordering office supplies like stationery, pantry products etc.

● Bill processing

● Greet and assist visitors in the office.

● Preparing, organizing and storing information in paper, files and in system

● Maintain computer and manual filing systems.

● Assisting with the end-to-end recruitment process

● Circulate new policies of the company to all the employees

● Assisted in the joining and exit process of employees

● Vendor management

● Arranging appointments, booking meeting rooms and conference facilities

● Providing administration support to all departments for business cards, ID cards etc.

● Manage end to end travel plans pan India for all staff PAN India and consultants, efficiently and cost-effectively – airlines, trains, transport, and hotels

● Coordinate and email the plans, booking details to all employees.

● Manage emergency changes/cancellations in travel plans

● Handle all incoming travel requests and the processes that follow after

● Checking invoices related to the travel arrangements and forwarding to the accounts team for payment process

● Checking and approving tour claim bills and vendor related bills for further payment processing to the accounts team

● Circulation and maintenance of office and travel rules

● Assisting the Directors as per their requirement

● Managing the office assistants, driver and housekeeping people

● Calculating their overtime and allocating them work as per requirement

● HVAC and AMC system manage

● Stock management

● Annual budgeting

DECLARATION

I hereby declare that the above given information is correct to best of my knowledge. Date –

Place -

(AFREEN KHATOON)

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